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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1495 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality, ease of use, and attractive price of the 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023). Many also praise the vibrant colors and convenient smart TV features. However, some users find the remote control takes time to get used to and that the user interface could be improved. A few customers also mentioned concerns about the refresh rate and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,495 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Samsung gem. Easy to set up and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sansung 55''

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv , ...................................

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    VALUE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for a terrific TV. Hard to believe!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and picture resolutions. Def a great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price. Great quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vibrant display and crisp resolution bring every detail to life. The user-friendly interface makes navigating apps a breeze, and the seamless integration with voice commands adds a touch of futuristic convenience. Movie nights have never been this immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good but network is a problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best tv i’ve ever bought. It is slow on network but the quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely nothing wrong with this Tv, a group of employees delivered this tv carefully and excellently. I’ll always appreciate Best Buy having quality products and also an incredible team for every situation. 5 stars all day everyday

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my garage and working fine. Picture looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung- TU69OT 55"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the audio is not good. It needs a quality sound bar.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, not top of the line, but great for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price ($299) for a great TV and Best Buy customer service was super helpful, taking in my old TV and walking me though that while bringing out the new TV to my car, all with a cheerful demeanor. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good.clear picture..easy to set up amd mount

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pic and sound for the price. Christmas model

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55” Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my man cave!! Easy to mount too with good picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful display, easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, crisp display and easy menu to navigate. I ordered the TV and the Best Buy guys helped me load it in my car. It took 30 min or less to have the TV in my room up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You don’t need cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It includes Samsung TV+ which gives you 150 +/- channels. I bought a TV antenna from Amazon that consists of a square plastic panel in my window. It gives me 50+/- local channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints on this TV. I love the open box deals from BestBuy, and will 1000% Be on the search for another one when the need arises .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Great Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gift for my Mom’s new house. It was her first smart T.V. She loves it. Also, Best Buy’s install team was amazing. My Mom is super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Samsung connectivity is nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Works with all my other Samsung devices. Love the ability to stream from the built in apps like Pluto (free). Wish the sleep timer was easier to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for my living Room works great. It looks so nice that the neighbors are asking about and where did u get it from.

    I would recommend this to a friend