Customer Ratings & Reviews
- Model:
- UN55TU690TFXZA
- SKU:
- 6547490
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent picture quality, ease of use, and attractive price of the 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023). Many also praise the vibrant colors and convenient smart TV features. However, some users find the remote control takes time to get used to and that the user interface could be improved. A few customers also mentioned concerns about the refresh rate and operating system.
This summary was generated by AI based on customer reviews.
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd samsung and love it just as much. Great TV
I would recommend this to a friendGreat Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Solid 4K. Set up in my bedroom and it’s perfect!
I would recommend this to a friendTv purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value great price best purchase i have made in years
I would recommend this to a friend55' samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and price. very polite and helpful staff
I would recommend this to a friendGood purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv perfect for our bedroom easy set up! I love Samsung!
I would recommend this to a friendNew TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're enjoying getting to watch TV on a larger screen.
I would recommend this to a friendSmart Samsung tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. They took really good care of me.
I would recommend this to a friendMy best store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice store I like very much,I recommend for everyone
I would recommend this to a friendMr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gooooooooooooooooooooooooooooooooddddddddddddddddd
I would recommend this to a friendExcellent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice and the best service ever........
I would recommend this to a friendNice TV box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this TV. I especially like the box it came in. It makes it easy to carry the TV from the car to the house.
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Not ideal if looking at from and angle but for the money it's a goof TV. Soundbar recommended.
I would recommend this to a friend- Pros mentioned:Price
as expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what I expected at the price paid. No surprises (yet) Nothing fantastic
I would recommend this to a friendBrand response from Samsung
Posted .Hi user699541,
Thank you for purchasing Samsung’s Crystal UHD 4K TU690T Smart TV. The Crystal Processor 4K transforms everything you watch into 4K. Its crisp, clear picture is 4x the resolution of Full HD.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to all other websites, great price and quick delivery.
I would recommend this to a friendThis Samsung Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for the price. And light weight for the size as well
I would recommend this to a friendBrand response from Samsung
Posted .Louischusm2310,
Thanks for taking a moment to review Samsung’s TU690T TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know that Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Can't beat the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from my 13 year old Samsung, I needed HDMI audio out for my sound bar.
I would recommend this to a friendshould have done more research
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not enough adjustments on it for me and the sound is a bit on the mid side.
No, I would not recommend this to a friendWould recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good works as it should good bang for your buck i would buy again
I would recommend this to a friend- Pros mentioned:Picture quality
Sound Output issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but having all kinds of issues with the sound not matching up to the video feed even after adjusting the delay settings on TV and soundbar. There is still a delay in the sound and am considering returning the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .user111584,
Please know that our TVs do have a Pass-Through audio feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Ok so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so far. No problem seen with the appliances Refards
I would recommend this to a friend