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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,939 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung 55" U7900 4K Smart TV (2025) and I’m really pleased! The picture is crisp with vibrant colors, setup was easy, and the Tizen interface is smooth. Great value for a UHD TV overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing good quality, works smooth. Sound is perfection

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great TV out of the box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV for everyday streaming use. Initial setup is easy, especially if you have a Samsung phone, and account. Tizen software is easy to learn and use. No issues, 30days in of regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pixels and the features for movies , music etc.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Samsung TV 55"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products , easy to work with and quality and pricing are perfect

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great tv at a great price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our spare bedroom tv and it is awesome. I wish the remote lit up but that's about it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgarded bedroom TV. Great price and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big screen. Quality is good. Easy to set up with my android phone when my toddlerblost the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4 out of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality with vibrant colors and sharp detail. The sound is solid, and the smart features make streaming easy and fast. Overall, a reliable TV with excellent value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up no issue at all. Picture is great for what you would expect for an entry level panel.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sound walk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and they are very pleased with it the sound is very clear and the picture is very bright and colorful they say it’s like your walking in the picture I get calls from them saying the tv is wonderful and they are going to buy another one for the bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and sound. Too reflective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the TV for over a month. It has great picture and sound at a very reasonable price. What kept this unit from getting 5 stars is that the screen is very reflective. Ambient light wreaks havoc and makes watching dark scenes less than enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love a good Samsung. Great buy got a really good deal on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. A hundred percent recommend it for any in need of a television. Supper practical and amazing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Samsung TV I pickup didn’t work after about 4 days. I returned it to Best Buy and they traded it for the same model and price and loaded it up for me. This one has been the quality and high level experience I have always had with Samsung. No trouble with it whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The young man who helped us was awesome. I believe his name was Gerardo. Very pleasant and helpful! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price ,great picture, love the tv works as well as my other tv that I paid a lot more for from years ago, customer service was also very helpful thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Screen exceptional…sound great. Kids loved our gift…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Qaulity, Bad Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart TV has such frustrating features and settings. The home screen is a jumbled mess that can't be customized, "recommended" apps on the home screen that can't be deleted or blocked, some apps have audio delays so I have to watch them through my Xbox which defeats the purpose of a smart TV, and the most frustrating feature is that deactivating the CCE still doesn't stop the TV from automatically turning on attached HDMI devices (Xbox) and turning off the TV when the Xbox is turned off (all settings on the TV and Xbox have been turned off, yet the TV still controls the Xbox power and viceversa!) I got this Samsung smart TV to replace my 8 year old Samsung smart TV, and I already miss the old model. The picture is great, the sound is great, it pairs with my Samsung soundbar/subwoofer fine, and it's easy to control on mobile via Samsung SmartThings app, but the features and settings are so frustrating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi aw734556,

      Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams.

      If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. And got it at a great price. They loaded it in my car. Very simple.

    I would recommend this to a friend