Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 10362535
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)'s picture quality, ease of setup, and its suitable size and lightweight design. Many appreciate the modern design and brightness. However, some customers have expressed concerns regarding connectivity, the remote control, and app performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Probably fine if you don't want OTA channels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is fine - nice picture, good sound. However, aside from being expected to agree to a privacy policy no one will read on-screen (and no easy way to get it emailed to you, scan with your phone, etc.), if you'd like to watch actual, regular television, you might have some issues. My unit refuses to find over-the-air channels. I've run the channel scan, reset the TV, replaced my antenna (at Samsung's suggestion), done all that over again 5 or 6 more times, and talked to Samsung a dozen times, and nothing has worked. Samsung finally sent a third-party repairman to look at it, and they essentially shrugged. In the midst of this, when I tried to call Best Buy to see if I could exchange the unit, I was told that my return/exchange period ended the day before I called -- because their return window is 14 days. Which is not clear anywhere on any of the receipts or confirmation emails. The 2-year Geek Squad plan I bought with the TV is ALSO useless in this situation, it seems. So if you have cable, only watch stuff online, stream from your laptop/phone, and/or connect devices by physical cables, you're probably fine, and the TV is a nice one. But if you want it for the basic function a television is supposed to perform, you might be on your own.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NoSignal,
Samsung’s privacy policies are specifically designed to keep the personal information of consumers secure. Before collecting any information from consumers, we always ask for their consent, and we make every effort to ensure that data is handled with the utmost care.
Regarding the issues you experienced with receiving OTA channels, please go to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal. Here you can view signal strength and adjust the antenna position if needed for better reception.
If you would like to discuss the issues further, please reach back out to us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
- Pros mentioned:Size
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fantastic! Love using it , great for our living room big but not too big!
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing picture quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV for a very good price. I highly reccommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality and the price isn’t bad either
I would recommend this to a friend Crystal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Essa TV é de ótima qualidade. Eu recomendo sem sombra de dúvidas.
I would recommend this to a friend- Pros mentioned:Picture quality
Great value for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price / Great Quality / Perfect for my needs and use.
I would recommend this to a friend - Cons mentioned:Remote control
TV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV, but the remote is a total thumbs down. It always qoes to Samsung plus screen when turned on. And in order to change channels it takes multiple steps because if you arriw or down it jumps back to the Samsung Plus channels. The ilder remotes were more user friendly and easier to get to the different options. I would recommend this TV but not the remote that comes with it. Two thumbs down on the remote only.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DIANAF,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Vanessa H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung TV is amazing. And she love it so much
I would recommend this to a friend - Pros mentioned:Picture quality
Best purchase in a while
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV , would repurchase! Has great resolution and great sound ! Is a great tv for the common area
I would recommend this to a friend Nice Tv for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to TVs I have been a Samsung loyal customer. Whether you are looking for top quality high priced TVs or an affordable good TV they have it all. My only complaint with this TV is I couldn't figure out (still can't) how to get YOUTUBE TV on the main screen
I would recommend this to a friend- Pros mentioned:Picture quality
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it looks great on my living room! The price and quality are amazing !!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with this new TV. Color and sound are wonderful
I would recommend this to a friend - Pros mentioned:Picture quality
TV gets a 10.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Picture is bright and clear. Remote is easily utilized.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clean looking tv…up to date as expected…ps5 graphics look great on it
I would recommend this to a friend Good!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good!!!!!!!!! Very Good!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Es bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen quality, good sound, I'm very satisfied
I would recommend this to a friend Good quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! I Searched on different websites Best Buy had the same TV as everyone else, but a better deal.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV no issues as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, good sound, and a good price. Samsung UI is consistent.
I would recommend this to a friend - Pros mentioned:Picture quality
The old entry level
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great picture quality for my first 4k tv. However, I have had some image stutter issues as well as som weird network connection issues that I have not been able to isolate to the TV yet (didn't have an issue with the previous TV in the same setup)
I would recommend this to a friendBrand response from Samsung
Posted .Hi CaseyS,
Thank you for your feedback. Please ensure your U7900 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor
- Pros mentioned:Picture quality
Works as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Picture is good. Performs as expected. Worth the price we paid.
I would recommend this to a friend