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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,939 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, would highly recommend to anyone looking for a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound live it. Happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Easy to set up, great picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New television!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in there to buy a television. I had a gentleman help me. I told him I found one on special. He took me to where they were. I went ahead and paid for it. He told me they would deliver it to me outside. They had it in my car within six minutes by time I drove all the way home and set it up. It took a half hour outstanding.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My choice with the desired size of wall space is a Samsung"55 TV. Wow,, I saw that the TV products offered by Best Buy are reasonably priced and satisfy your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever made!!!! Feet pretty well in my bedroom!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great projection and sound. Functional user ability to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv, first time buying a Samsung. I like almost everything about the tv, except that I think it should have more ports compatible with soundbars. I got a Samsung soundbar but the cables werent compatible. Doesnt make much sense since theyre both Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic! Love using it , great for our living room big but not too big!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Get this tv and you will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great picture quality but the remote is only issue by not aleays working

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv works amazing and clear screen connects to all my apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very good smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture quality and it’s a very fast tv and everything works good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Laura

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 55” Samsung TV for our back porch. The quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it looks great on my living room! The price and quality are amazing !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve owned! Will not buy another brand of TV, it can’t be beat for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best picture quality with good speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung picture quality beats every tv i have seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart TV for the $$$$$$$ Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Samsung Flat screen TV's since the mid 1990's I have always found them reasonably priced and very reliable. And Best Buy is the best place to purchase one. And their service protection plans are the best ones on the market today. You can't go wrong with Samsung & Best Buy. An unbeatable combo. Ron J. McQueeny Texas

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Probably fine if you don't want OTA channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is fine - nice picture, good sound. However, aside from being expected to agree to a privacy policy no one will read on-screen (and no easy way to get it emailed to you, scan with your phone, etc.), if you'd like to watch actual, regular television, you might have some issues. My unit refuses to find over-the-air channels. I've run the channel scan, reset the TV, replaced my antenna (at Samsung's suggestion), done all that over again 5 or 6 more times, and talked to Samsung a dozen times, and nothing has worked. Samsung finally sent a third-party repairman to look at it, and they essentially shrugged. In the midst of this, when I tried to call Best Buy to see if I could exchange the unit, I was told that my return/exchange period ended the day before I called -- because their return window is 14 days. Which is not clear anywhere on any of the receipts or confirmation emails. The 2-year Geek Squad plan I bought with the TV is ALSO useless in this situation, it seems. So if you have cable, only watch stuff online, stream from your laptop/phone, and/or connect devices by physical cables, you're probably fine, and the TV is a nice one. But if you want it for the basic function a television is supposed to perform, you might be on your own.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NoSignal,

      Samsung’s privacy policies are specifically designed to keep the personal information of consumers secure. Before collecting any information from consumers, we always ask for their consent, and we make every effort to ensure that data is handled with the utmost care.

      Regarding the issues you experienced with receiving OTA channels, please go to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal. Here you can view signal strength and adjust the antenna position if needed for better reception.

      If you would like to discuss the issues further, please reach back out to us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes good products. One design flaw is that the power plug gets covered by wall mount, itc was in the middle of the back...

    I would recommend this to a friend