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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $379.99

Customer reviews

Rating 4.7 out of 5 stars with 1516 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,516 reviews
  • Rated 5 out of 5 stars

    samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv at a good price especially for its size so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHARP PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL THE PRICE WAS RIGHT 4 ME AND IT WAS DELIVERED ON TIME

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The old entry level

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great picture quality for my first 4k tv. However, I have had some image stutter issues as well as som weird network connection issues that I have not been able to isolate to the TV yet (didn't have an issue with the previous TV in the same setup)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CaseyS,

      Thank you for your feedback. Please ensure your U7900 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:

      1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
      2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
      3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
      4. Connect the USB drive containing the software upgrade into a USB port on your device.
      5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.

      Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.

      If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Samsung does not disappoint with their television technology.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control is terrible. Very hard to use and extremely easy to make the wrong move. Had to buy one with numbers and arrows to use the tv. TV works fine except sound is hard to control.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JBad,

      Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.

      If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    It's whatever...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid product with a nice picture. However, starting it up was and has remained difficult. Not using cable, so using YouTube TV and the "SmartHub" says its updating but its not. I completed every possible reset and it still doesn't work. I called Samsung customer service, and they only made the issue work because now I don't even have the Samsung TV Plus that comes standard. And to make matters worse, now I have to wait a week until a tech can come out and attempt to repair it. This is by far the worse experience I've had with Samsung. All the others were great. I would still recommend and just hope you don't experience the issue with the SmartHub and server.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tes2mony,

      Thank you for sharing your experience with us. While you wait for the tech, if you wish to bring Samsung TV Plus back, go to Settings > All Settings > Advanced Features > Start Screen Option, then enable: Start with Smart Hub Home.

      I hope this helps! If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv best bay is the place ‘zmzmzmzmmzmzmzmzzmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey nice staff and store! My husband and I went to get TV's. They have great sales on Brand name items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price! This tv was purchased for one of our business offices. Delivery was seamless. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks great. It is also very easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Great tv! And Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service great help love the tv for gaming and movie time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. Purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T.V.and SAMSUNG is Best in my opinion .Tremendously Pleased !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice tv , the picture and quality are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! Can't beat the price! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great price and love this store. Best around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manuel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price i buy 2 off the some that how nice are they

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55 Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for kids rooms, perfect size and picture quality and available apps are just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, price and quality. Best all their competitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been the best Samsung 55 inch smart TV that I’ve had runs great would like a 65 but can’t afford it

    I would recommend this to a friend