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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,940 reviews
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for the price. Just replaced my pixelated LG tv. I will never go back to LG. Nothing but problems. Hoping this tv outlasts the other. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good option for CPU monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought ai would get a samsung for my golf sim. Never seen a TV so complicsted to hook up a tv to a desktop. Had to install and app for it work. As a tv Im sure it would be fine. Spent 2 hours to get it to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased as soon as I came in, they helped me they tell me where to go. They even helped me load my TV. I really appreciate you guys. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a good price.Purchased for my son works great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the clear picture and bright colors....sometime I feel like I'm watching 3D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to purchase and pickup. Price affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung TV but hate your set-up installation which was NOT completed. Instructions could have been given to me to set up if the men did not want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung TV purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy were Courteous and helpful with my decision to make this purchase. They explained my options and allowed me to make the final choice. I am thankful for such a knowledgeable interaction.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A good television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. A pleasure to watch. The entire family enjoys it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    MR. Roberts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is outstanding product great picture, I do recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mr. Sowah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase. Good picture quality and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essa TV é de ótima qualidade. Eu recomendo sem sombra de dúvidas.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV bad luck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it only lasted 6 days until it got a dead pixel right in the middle of the screen. Probably just a fluke, I've never had problems with Samsung devices generally. Good TV though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NathanR
      ,
      Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test

      If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.

      You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.

      In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.

      If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to download all my apps and the quality of the screen is unreal. This is why I LOVE Samsung products. No sound bar needed for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! got it on sale for $250 and its the perfect size. It can lag a bit when I use the shortcut buttons (like youtube or netflix) but otherwise it is perfect. Amazing for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    samsung 55" class U7900 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv for the price, if it lasts it will be even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samaung 55 great picture and price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually stayed with all Sony TV . My last samsung tv was 2013 .. i decided to get this 55 i cant believed how technologies changed . This is a smart tv and functionalities are super easy to use .. great price !!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung account required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the remote control nor that you need a samsung account get it setup.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not all changes are good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough connections on back to connect devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself Very well priced What got from it I think it was do that fit my knees and that's why development of watching TV in a couple of years.

    I would recommend this to a friend