Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 10362535
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
New TV.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Delivery was perfect. The backlight went out on our old set. We checked the options at Best Buy and then bought this set online.
I would recommend this to a friendWorst WiFi network connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boughtw this Samsung TV mid December. Home Screen it’s a bit wonky, works.. It does have the worst wifi network connectivity I’ve ever seen.. so if you’re buying a smart tv for the stand alone apps and streaming this is not you’re TV. You will need to use a fire stick or attach device.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Erick,
Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Best TV in the price range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, with lots of built in functionality including Apple streaming which is a big one. Just wish the remote had a microphone but otherwise, great TV especially for the price.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is Perfect night brightness and colour with crystal display
I would recommend this to a friendNew TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! I bought this for a convention and it was very user friendly.
I would recommend this to a friendGreat Vallue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price we put it in my kids room and he loves it!
I would recommend this to a friendgood good good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is ridiculous great tv, for the price is so good
I would recommend this to a friendIt's whatever...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid product with a nice picture. However, starting it up was and has remained difficult. Not using cable, so using YouTube TV and the "SmartHub" says its updating but its not. I completed every possible reset and it still doesn't work. I called Samsung customer service, and they only made the issue work because now I don't even have the Samsung TV Plus that comes standard. And to make matters worse, now I have to wait a week until a tech can come out and attempt to repair it. This is by far the worse experience I've had with Samsung. All the others were great. I would still recommend and just hope you don't experience the issue with the SmartHub and server.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tes2mony,
Thank you for sharing your experience with us. While you wait for the tech, if you wish to bring Samsung TV Plus back, go to Settings > All Settings > Advanced Features > Start Screen Option, then enable: Start with Smart Hub Home.
I hope this helps! If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Nice TV for Price - should come with screws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is nice. I had to order screws to hang it on an existing hanger from Amazon because they didn't include the special size in the box, assuming we would use the feet and set up on a surface. The screws were only $4, but what an inconvenience in the unboxing.
I would recommend this to a friendGreat tv !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, just what I needed! I was looking for a high quality tv and at good price and definitely got the best option.
I would recommend this to a friendTelevision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a good price. Easy to connect and set up.
I would recommend this to a friendGood value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Not a top end television but great tv for the price.
I would recommend this to a friendSoftware issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loses DNS server details on a regular basis. agrivating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GregoryT,
Thank you for your review. If you're seeing a “No Signal” or “Weak Signal” error on your TV, try the following troubleshooting steps to resolve the issue:
1. Confirm external device setup: Make sure the external device (such as a cable box, game console, or Blu-ray player) is securely connected and powered on. On your TV, go to: Home > left directional key > Connected Devices > Sources, and confirm the correct input is selected.
2. Reconnect and test cables: Remove and firmly reconnect all HDMI or AV cables between your TV and the external device. Try using a different cable if possible.
3. Power cycle your equipment: Unplug the power cords to your TV and the connected devices. Wait 30 seconds, then plug them back in and power on each device.
4. Run a Picture or Sound Test: These tests help determine if the issue lies with the TV or the connected device. Go to: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test or Sound Test.
5. Use HDMI Troubleshooting: Home > left directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting. This tool checks HDMI connections and helps identify potential issues.
6. Check signal strength (for antenna users). If you're using an antenna, go to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal. Here you can view signal strength and adjust the antenna position if needed for better reception.
7. Run Auto Program (if not using a cable box). If your TV is connected directly to a wall cable outlet or antenna, try running Auto Program to scan for available channels: Settings > All Settings > Broadcasting > Auto Program
8. Check network status (for streaming sources): Settings > All Settings > Connection > Network > Network Status, and make sure your TV is properly connected to the internet if you're using streaming services or apps.
If you still see the “No Signal” message after trying the above, please call Samsung Support at 1-800-SAMSUNG (8AM - 12AM EST, 7 days a week). Our LiveChat agents are also available through the Support link on our website.
~Samsung Advisor
No sound bar port.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that there is no way to hook up my sound bar to the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Midwest,
Thank you for your feedback. Please know you can connect a soundbar to the U7900 TV via HDMI port or Bluetooth. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section.
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~Samsung Advisor
Glitchy / Slow interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Decent sound. Changing inputs is a hassle. So is the time it takes to aimoly turn on TV and watch Antenna (local channels). Once on its fine changing channels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SoTexSmoker,
Thank you for your purchase and feedback on the U7900 TV interface. Please know your opinion is important to us and will be shared with our internal teams.
We are always improving and updating our TVs, so we recommend turning on Auto Update so you do not miss a firmware upgrade. To do so, go to Home > left directional key > Settings > Support > Software Update > Auto Update.
Should you ever need assistance, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an inexpensive TV this has all the good functions of the more expensive models.
I would recommend this to a friendBetter than last years modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV UI was minimized s and now very much smootheres compared to last years
I would recommend this to a friendSamsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. easy setup and wall installation
I would recommend this to a friendWork great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the bedroom. I like Samsung TV’s over the 10 years….
I would recommend this to a friendGreat Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was very simple to set up and the video quality is excellent. It is a great buy for the price.
I would recommend this to a friend