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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,939 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, nice sound. The picture is real clear and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad quality but app support is low, picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brutal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a real doozy of a cheap TV, put this baby up and before I knew it, shows were playing in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered as promised. The installation was smooth and efficient. Highly recommend Best Buy and their installation team.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and the picture is very clear and high quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Bad Smart Interface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel is OK and is the picture quality. Set up was sort of difficult through the graphic interface and very hard to navigate. Has a very 2013 feel it. Not an intuitive interface for navigation. . Should have stuck with Roku

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichaelJ,

      Thank you for your feedback on the user interface and the picture quality of the U7900 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Solid, basic, smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv for a great price. Getting it set up was a bit intrusive. Samsung requires an uncomfortable amount of information just to get the tv to work. The menu is also a little too busy and confusing. But overall, a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a replacement for an older model Samsung, I upgraded to a larger size and one with newer, better technology. Another great TV in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Product for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Sound is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 55 inch 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good picture. Outstanding price for the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value choice. Easy setup, great picture. Limited hdmi ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, perfect size for our location, and features are providing just what we were looking for in our bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV, highly recommend for Netflix and such

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best affordale!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable! One of the best for an all-around TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from beginning to end. The salesman told me this was the best product for what I was looking for. He was absolutely correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these monitors; they are excellent, have great audio quality, and offer amazing features at an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good tv. Set up was more than just plugging it in like the old Fire tvs I had bought before but overall not to bad. The color depth I adjusted for higher contrast. I do feel like I have to have the sound much higher

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV. Not very bright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for the price to replace an existing Samsung that died earlier that day. I could not get the color settings bright enough to compete with the TV I just replaced. Ended up bringing it back and getting a Q6F QLed TV which I like better and love the picture quality for the price point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MVP10,

      We appreciate your feedback. If you have any questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    LOVE MY tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY TV! BESTBUY DID A GREAT JOB WITH DELIVERY. It was simple and they put in my designated room of choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv I highly recommended this brand to anyone

    I would recommend this to a friend