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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,939 reviews
  • Rated 5 out of 5 stars

    Best Buy is the Best!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided excellent service when I bought my TV and it was so helpful to have it loaded into my car. I have been buying from best buy for 20 years and have never had a problem with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not happy with no mic on remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv but after spending 300 I was very surprised that the remote has no microphone ,,,, Why in the world no microphone ???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv came safely and in perfect condition with no damage to the box nor the tv, it shows how much they care to safely deliver an item to their customers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    FR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but the sound doesn’t seem to project as great. Tried all the settings. But of course I’m going a bit deaf I think. Looking at surround sound options to add to my family room.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shelly,

      Thank you for your review. If the volume on your Samsung U7900 TV seems too low, we recommend checking for firmware updates: Settings > Support > Software Update > Update Now

      Then go to Settings > All Settings > Sound > Sound Mode, and try Amplify to boost dialogue and upper tones.

      To maintain consistent volume across channels and apps, enable Auto Volume under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On

      Samsung Q- and S-Series Soundbars with Q-Symphony can also enhance your sound experience. For further help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    TV switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble with the first TV, but it was no problem. They replaced it and brought me a new one and I was very pleased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT FOR THE PRICE, Service at the Poplar Store was Awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a nice Television. We have 3 in our home and they have all worked very nicely. I would buy this TV again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, amazing staff! I went in and asked some questions then bought the tv online and went to go pick up in store and they were extremely nice and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase of the Summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my best purchase of the summer. I got it on sale during the holiday weekend, and it was an upgraded version of my previous Samsung TV. The warranty also puts me at ease in the event anything were to ever happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung Tv's. Quality never disappoints. Between watching TV programs and gaming, the graphics are phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung and I will not ever buy anything thats not Samsung if I can help it. Not really a fan of the line up on the home screen. I bought the tv but it had damage to the screen but since I live aline it was hard to teturn it back to the store for the scratched screen so I just kept it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" U7900

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for bedroom. We love our Samsung appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Samsung for a few years they offer a lot extra channel , I have recommended to my friends to buy a Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and my salesman was great. The tv went on sale a week later and I stopped in and got the difference with no hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's functional but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself has a great picture and great sound levels, but the user interface takes some getting used to. I don't like how when I turn on the TV, it will sometimes turn on a game console or start playing "Live TV".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi McNess,

      Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. It’s not super bright and the processor isn’t the fastest, but it works for a secondary space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service is very good, they sell quality products and the service is excellent; they help you with our language and the people are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product & service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great customer service from start to finish. All of my questions were answered and i recommend for future purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item as used. Have not had any troubles with it as of this date. I have never purchased a tv from the used/opened stock before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magníficant product and eccelent attention with the employers

    I would recommend this to a friend