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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,940 reviews
  • Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv,highly recommended. Very easy to use and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Tv I have had. It also has super good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection is why I purchase products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attendant at the store was so helpful. Once again i purchased this TV from Best Buy due to Best Buy Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What crazy good deals here at Best Buy. You cannot go wrong, couple hundred for a thousand dollar item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my tv for a very cheap price but with very good quality and I got my tv with no delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" Class U7900 Series UHD 4K Smart Tizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV that I purchased from Best Buy is a great TV. The purchase was on line and picking it up at the store was seamless. It works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TVvSamsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Small defect on the back. Best Buy not helpful in fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv and great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a issue with the first tv and we took it back they were awesome about exchanging it... and the tv is awesome!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great ordered out of state for family member and process was flawless. The TV also was an excellent price and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, works well!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool little tv has all the bells and whistles. Does everything i need it to do and i can connect my phone to it too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buying process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great buying process and extremely amicable to pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    It's whatever...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid product with a nice picture. However, starting it up was and has remained difficult. Not using cable, so using YouTube TV and the "SmartHub" says its updating but its not. I completed every possible reset and it still doesn't work. I called Samsung customer service, and they only made the issue work because now I don't even have the Samsung TV Plus that comes standard. And to make matters worse, now I have to wait a week until a tech can come out and attempt to repair it. This is by far the worse experience I've had with Samsung. All the others were great. I would still recommend and just hope you don't experience the issue with the SmartHub and server.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tes2mony,

      Thank you for sharing your experience with us. While you wait for the tech, if you wish to bring Samsung TV Plus back, go to Settings > All Settings > Advanced Features > Start Screen Option, then enable: Start with Smart Hub Home.

      I hope this helps! If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I have ever owned. I am amazed how many stations you get on Samsung tv. I cancelled my cable tv once I got this.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not enough HDMI ports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the TV overall. The lack of HDMI ports is frustrating, though. Only 2 ports, and one has to be used for the soundbar (no optical cable port, although I also have a samsung soundbar). Needs at least 1 more HDMI port.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ricky,

      Thanks for sharing your review of Samsung’s U7900F TV. We appreciate your feedback on available inputs and will be sure to pass it along to the appropriate teams.

      Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect TV for our bedroom. Great picture, and very clear. We're happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a good price!! Got it on sale, but the regular price wouldn’t stop me from purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great delivery. Great installation. I’ve never had a bad in home experience wit Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next day delivery on time very professional Online purchase easily completed. Competitive Price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV in the price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with lots of built in functionality including Apple streaming which is a big one. Just wish the remote had a microphone but otherwise, great TV especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price at best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great price I looked around in other stores but Best Buy had the best price and best financing option!

    I would recommend this to a friend