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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,940 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and people from the store really helpfull great costumer services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bought 3 of them for Christmas and 1 32 inch and 1 50 or 55 inch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what i wanted. Quick and easy. Sales person checked me out, brought it out and loaded it up. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Sound and picture quality is great. Great price for the size of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Delivery was perfect. The backlight went out on our old set. We checked the options at Best Buy and then bought this set online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DorothyJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new 55 inch Samsung TV. I have had Samsungs for many years now.'

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Bad remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control is terrible. Very hard to use and extremely easy to make the wrong move. Had to buy one with numbers and arrows to use the tv. TV works fine except sound is hard to control.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JBad,

      Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.

      If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    undercover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first tv came out of the box with a shattered screen--concealed damage--necessitating a second trip to the store. set up was a little choppy but made it through without undue trauma. tv works as it should. will be adding a sound bar to give it a little more pop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Great service. Recommend it to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was my 1st smart tv, I used it 2 days before taking it back to get the 65 inch Samsung smart tv lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samasung Crystal UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic display. Great features. Feels like im in a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U7900

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a super price. Easy set up with step by step guide

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    budget tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv for the price point but comes with its downsides. glitches and lagging is common

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have nothing bad to say about Samsung tvs never had any problems with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my mother and she was absolutely shocked to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I love this Samsung 55" tv and best buy's service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy set up! Took about 10 minutes to get going.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Glitchy / Slow interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Decent sound. Changing inputs is a hassle. So is the time it takes to aimoly turn on TV and watch Antenna (local channels). Once on its fine changing channels.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SoTexSmoker,

      Thank you for your purchase and feedback on the U7900 TV interface. Please know your opinion is important to us and will be shared with our internal teams.

      We are always improving and updating our TVs, so we recommend turning on Auto Update so you do not miss a firmware upgrade. To do so, go to Home > left directional key > Settings > Support > Software Update > Auto Update.

      Should you ever need assistance, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Decent budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an average 4k screen nothing special but you get more for what you for if I’m being honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    0 percent interest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at an incredible price. Plus Best Buy has a great 0% rate for 12 months.

    I would recommend this to a friend