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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,940 reviews
  • Rated 5 out of 5 stars

    Clear and bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and bright. Easy set up and install. Nice features for an amazing price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, and so many free channels through Samsung TV! It has so many built in apps and smart casting handles the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; excellent service, on time delivery! Price was right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like our new tv, color clarity easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my tv and it’s so nice I’m really enjoying the picture quality on it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gift from my Husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this television from my husband for my birthday, for me, was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat buy happy i would recommend this tv to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, just what I needed! I was looking for a high quality tv and at good price and definitely got the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to order and pick up my purchase within a reasonable amount of time rather then being told i have to wait half the day or the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 55 delivered with care. Driver was friendly, professional.

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 2 out of 5 stars

    Poor OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operating system for this TV is really poor. From the first time I started it out of the box there were issues where apps would not open. Periodically I need to factory reset to get it to work properly. I cannot in good faith recommend this TV to anyone. I usually like Samsung products but will be avoiding their TVs

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ElishaM,

      We're sorry to hear about the issues you are experiencing with the operating system on your TV. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:

      1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
      2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
      3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
      4. Connect the USB drive containing the software upgrade into a USB port on your device.
      5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
      Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.

      If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    I love my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear image I love it I would recommend to a friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was thinking i spend over a 1000 and found nice 55 inch couple hundred dallors very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with delivery. My order was on time and easy to buy on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product. Best buy delivery was on time and as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv came in excellent condition. The delivery was easy and the guys who delivered it were very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a great product and makes great tvs. I’ve purchased 3 already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. I bought it dor her as an early Christmas gift for the bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a huge fan of Samung TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with crisp and sharp displays. I'm a huge fan of Samsung TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it’s a smart TV, I only stream programs now and don’t miss the $200 cable bill,,,

    I would recommend this to a friend