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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,940 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong when purchasing a Samsung at your local Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with good picture quality and smart features. Unfortunately the volume isn’t that loud compared to my previous no name TV of the same size.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DannyP,

      Thank you for purchasing Samsung’s U7900F TV and for sharing your feedback regarding low volume. To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update

      If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:

      Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode

      Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On

      You can also explore Expert Settings to fine-tune sound output with adjustments for Balance, Equalizer, and more.

      If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars (like the HW-xxx) feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience.

      For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service,, I would definitely recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and even better price. Very easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not happy with this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found setting this TV up to be extremely difficult. Also, this TV did not have a place to plug in our external Bose speaker. While changing the settings the screen seem to have a defect when we got strange horizontal lines moving on the screen. At that point we returned the product. So, I really can not speak to any other attributes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bren,

      We're very sorry to hear about the issues that caused you to return your TV. Please know we are always available and may have been able to assist you in resolving these issues.

      Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll always prefer a Samsung tv and I got it at a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than last years modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV UI was minimized s and now very much smootheres compared to last years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good TV. I really like the browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand tv. The delivery was smooth and the guys were very respectful and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on the wall! Im very happy w my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear perfect fit for my son’s room! Mounted it on the wall and walla!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AlexL,

      Thank you for choosing Samsung. It's great to hear you and your son are enjoying your new TV. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    great tv for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for a great price. easy setup with a crisp screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV. Lacks mounting screws.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice TV, however it does not come with screws for a wall mount. I had to purchase screws separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice, but I would have liked a brighter picture. Somehow, most of the programs seem a bit dark.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent new gen tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The bezel is without a doubt so thin just like smart phones. Love this new generation tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the tv have been a good purchase we're very pleased with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery was good, but no pre-notification call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV delivered. Delivery was good however they neglected to call me 24 hours in advance and called 20 minutes before arriving at 6:20 AM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Samsung does not disappoint with their television technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, great service. Arrived on time, very efficient. We are happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought many of these TV’s over the last 5 years for my business. Best Buy is the best!

    I would recommend this to a friend