Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 10362535
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.
This summary was generated by AI based on customer reviews.
Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought from Best Buy. It’s an amazing product TV without any issues.
I would recommend this to a friendBuy for the picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality for the price. Sound is a little soft and muffled. Tried different sources and it’s the same issue. A soundbar fixed it.
I would recommend this to a friendTrouble programing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having hard time geting channels. Bought universal remote still having issues. Not happy with program set up
I would recommend this to a friendsandra t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv just dont like remote its too small for older people ,cant read it .and easy to loose.
I would recommend this to a friendInstructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little difficult to set up at first especially with the close caption being on and not explicit instructions to turn it off.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great price and love this store. Best around.
I would recommend this to a friendBirthday gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift and value sound not that good but with a good sound bar will be best
I would recommend this to a friendSamsung review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product for its price and quality and looks
I would recommend this to a friendRodrigo Lara review Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and customer service, exceptional experience buying from Best Buy
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Great tv! And Very happy with my purchase!
I would recommend this to a friendLg install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a purchase for my daughter was installed by geek squad. They are clean and professional.
I would recommend this to a friend- Cons mentioned:Connectivity
Software issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loses DNS server details on a regular basis. agrivating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GregoryT,
Thank you for your review. If you're seeing a “No Signal” or “Weak Signal” error on your TV, try the following troubleshooting steps to resolve the issue:
1. Confirm external device setup: Make sure the external device (such as a cable box, game console, or Blu-ray player) is securely connected and powered on. On your TV, go to: Home > left directional key > Connected Devices > Sources, and confirm the correct input is selected.
2. Reconnect and test cables: Remove and firmly reconnect all HDMI or AV cables between your TV and the external device. Try using a different cable if possible.
3. Power cycle your equipment: Unplug the power cords to your TV and the connected devices. Wait 30 seconds, then plug them back in and power on each device.
4. Run a Picture or Sound Test: These tests help determine if the issue lies with the TV or the connected device. Go to: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test or Sound Test.
5. Use HDMI Troubleshooting: Home > left directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting. This tool checks HDMI connections and helps identify potential issues.
6. Check signal strength (for antenna users). If you're using an antenna, go to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal. Here you can view signal strength and adjust the antenna position if needed for better reception.
7. Run Auto Program (if not using a cable box). If your TV is connected directly to a wall cable outlet or antenna, try running Auto Program to scan for available channels: Settings > All Settings > Broadcasting > Auto Program
8. Check network status (for streaming sources): Settings > All Settings > Connection > Network > Network Status, and make sure your TV is properly connected to the internet if you're using streaming services or apps.
If you still see the “No Signal” message after trying the above, please call Samsung Support at 1-800-SAMSUNG (8AM - 12AM EST, 7 days a week). Our LiveChat agents are also available through the Support link on our website.
~Samsung Advisor
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s a steal, the. Picture is perfect and quality is good.
I would recommend this to a friendCrystal tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looks great. It is also very easy to handle.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv, super smooth process to instal and hang up with the tv mount we got.
I would recommend this to a friendnew TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product I purchased met my expectations! the customer service was excellent!
I would recommend this to a friendNew tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. We love our new tv. Best Buy staff was very helpful with our decision.
I would recommend this to a friendAwesome TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Awesome technology and easy to use. Has everything i was looking for.
I would recommend this to a friendSamsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is excellent. The TV was easy to set up and use.
I would recommend this to a friendNice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a nice tv , the picture and quality are great
I would recommend this to a friend