Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- |
- SKU:
- 10362535
Customer reviews
Rating 4.7 out of 5 stars with 1940 reviews
(1,940 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Couldn’t get YouTube TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had many Samsung TVs in our life, so it was a no brainer to get another one when we needed one. This however was disappointing. We could not log on to youtube tv. Every other app worked flawlessly. Every other Samsung TV we have had worked fine, this one it would not work. It was downloaded fine but we couldn’t log in. Kept getting “network error” i spent a total of 4 hours on the phone and chat with both Samsung and Youtube and nobody could help, the app doesnt seem to be the latest version although Samsung said it is. We tried updating everything we could, hard reset, tried hard wiring it to the internet, nothing worked. We are returning it and getting another brand that would work bettwr with Youtube TV. Meanwhile the other 3 Samsung TVs in our house work fine
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .DKGilbert,
It’s unfortunate to hear of the issues that have caused you to return your U7900F TV. Your experience is very important to us and will be shared with our product team.
If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Specialist
Rated 5 out of 5 stars
Good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good television for the price. Easy setup and use.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
TV evaluarion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good perfomance, good qualiry and the price was accesible.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendBrand response from Samsung
Posted .Hi OscarC,
We appreciate your feedback on the U7900 TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 5 out of 5 stars
See it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is really crisp and clear! The price is low too
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Samsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Had a issue and they replaced the samsung tv.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
New tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is enjoying his new Samsung tv…My son is enjoying his new tv
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
Man cave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best man cave tv ever game without a system crispy resolution
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the delivery was fast and they helped me keep it on my floor.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv. I own a Samsung already and love it.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendRated 5 out of 5 stars
Very friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very friendly and professional. Knowing what they were doing!
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
Good budget tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good budget tv. Easy setup. Good smart menu. Need long bolts to mount tv.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 2 out of 5 stars
Disappointed: TV Stopped Working After Just Months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Samsung TV on November 28, 2025, and less than a year later it no longer turns on. I tried all the recommended troubleshooting steps, including unplugging it, waiting, plugging it back in, and doing a reset, but nothing worked. Very disappointing for a product from a brand like Samsung. I expected much better reliability and durability. Unfortunately, this has been a frustrating experience.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EmmaLCG1,
Thank you for your feedback. So we can better assist you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and its clear and has amazing features
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful and professional. Good experience.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Best Service Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service from beginning to end! Great Job Best Buy!
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best tv ever for everything recommended
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
55in 4k TV was an upgrade.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV on sale. It's good value for the money. So far no complaints.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
New TV purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value in a smart TV. I was happy with the service.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Excellent Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the tv is great I’m very happy with the purchase.
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Our 2 Samsung 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are Happy with our purchase the Samsung 55” work perfect
This review is from Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)
I would recommend this to a friend











