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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,939 reviews
  • Rated 2 out of 5 stars

    Couldn’t get YouTube TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had many Samsung TVs in our life, so it was a no brainer to get another one when we needed one. This however was disappointing. We could not log on to youtube tv. Every other app worked flawlessly. Every other Samsung TV we have had worked fine, this one it would not work. It was downloaded fine but we couldn’t log in. Kept getting “network error” i spent a total of 4 hours on the phone and chat with both Samsung and Youtube and nobody could help, the app doesnt seem to be the latest version although Samsung said it is. We tried updating everything we could, hard reset, tried hard wiring it to the internet, nothing worked. We are returning it and getting another brand that would work bettwr with Youtube TV. Meanwhile the other 3 Samsung TVs in our house work fine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DKGilbert,

      It’s unfortunate to hear of the issues that have caused you to return your U7900F TV. Your experience is very important to us and will be shared with our product team.

      If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television for the price. Easy setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV evaluarion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perfomance, good qualiry and the price was accesible.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi OscarC,

      We appreciate your feedback on the U7900 TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    See it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is really crisp and clear! The price is low too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Had a issue and they replaced the samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying his new Samsung tv…My son is enjoying his new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best man cave tv ever game without a system crispy resolution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the delivery was fast and they helped me keep it on my floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. I own a Samsung already and love it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very friendly and professional. Knowing what they were doing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget tv. Easy setup. Good smart menu. Need long bolts to mount tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed: TV Stopped Working After Just Months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung TV on November 28, 2025, and less than a year later it no longer turns on. I tried all the recommended troubleshooting steps, including unplugging it, waiting, plugging it back in, and doing a reset, but nothing worked. Very disappointing for a product from a brand like Samsung. I expected much better reliability and durability. Unfortunately, this has been a frustrating experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EmmaLCG1,

      Thank you for your feedback. So we can better assist you, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and its clear and has amazing features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and professional. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from beginning to end! Great Job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best tv ever for everything recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55in 4k TV was an upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on sale. It's good value for the money. So far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value in a smart TV. I was happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the tv is great I’m very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our 2 Samsung 55

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are Happy with our purchase the Samsung 55” work perfect

    I would recommend this to a friend