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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,939 reviews
  • Rated 4 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is ok for the price. Remote is terrible! You have to upgrade if you want a better remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV i used it for 6 months before reviewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice TV with good reception and good software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Ease to use. Got it on sale. Even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV great interface, user friendly quick snappy responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a great brand good quality for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 Inch 4K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality screen. app software runs very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung smart tv is good product. Highly recommended to buy this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Not many input jacks but for $250 it was a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low cost large screen for workouts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fit for our workout room needs with good volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the quality and size of tv would recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master Room's TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, perfect and clear view :) Free channels :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about a month and I love it. For the price it’s a fantastic value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my son he loves playing video games on it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and has all the built in apps we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tv. A lil annoying to setup tho. Solid screen and graphics. 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid this was a real "keeper" I also have a Samsung in my living room!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality-value relation, best option for a entry level tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Easy to get up and running and connected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV from my local store 2 and half months ago and it has already broken. I have tried to resolve with Best Buy and I was told I needed to handle with Samsung. Samsung is willing to exhange it but it will take at least 3 weeks to receive. I called Best Buy again and was told I should not have been transferred to Samsung in the first place as I purchased the warranty and protection from Best Buy and was transferred to Best Buy product service. I was then told that Best Buy could not do anything about it, that I had to deal with Samsung. This is unacceptable customer service. To have purchased a TV from Best Buy to only have it stop working after 8 weeks and to have to wait for at least 3 weeks to have it exhanged and have zero accountability from Best Buy to stand by the products they sell.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TracyF,

      I'm very sorry to hear about your experience. If you would like to schedule a warranty appointment, please do not hesitate to reach out to us. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung