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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1940 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the television's fantastic picture quality, ease of setup, and convenient size. Users also appreciate the lightweight build, modern design, and consistent brightness levels. However, some individuals have noted concerns regarding limited connectivity options and the functionality of the remote control. Additionally, a small number of users reported that the app performance can occasionally feel sluggish.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,939 reviews
  • Rated 1 out of 5 stars

    Stopped working almost immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after three days. Probably just going to throw it into the trash.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi user773981,

      We're very sorry that your TV stopped working after three days. Please know we back this TV with a 1-year manufacturer's warranty. To schedule an appointment, you can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Worst don’t buy

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst tv I have ever had. And no one will help you

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NaomiP,

      We're very sorry that you are not enjoying your new U7900 TV. Please know that Samsung Customer Service is available and happy to help you with setting up your TV, as well as setting adjustments.

      Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    TV Samson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was damage took it right back they would not exist change the tv well not to Best Buy again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ClydeP,

      We appreciate your feedback and are sorry to hear about your exchange experience at Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Love Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Light weight and easy to install on wall mount. I love Samsung products and always have great experiences with them!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Quality smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised, good size with a clear picture. Smart capabilities are all there and streaming apps are easy to organize.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Easy sale and everything else.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions are not very easy to use. My least favorite thing is he remote. I would much rather have a full size modele with a full set of buttons. The TV has a very nice picture and good sound from small speakers. The delivery was right on time. They called when close and came when they said in the phone call.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    A good price for this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV; it's quite simple to use and has excellent image quality. and the price for it is just right for me.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Size

    Rated 5 out of 5 stars

    Great bedroom tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Set up was a breeze. Great size for a bedroom tv. Remote is kinda odd. Like they minimized the buttons making it tricky at first but really not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Perfect TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV. I have 3 of this TV’s in my home. Perfect size. Never had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and sound. Brightness is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Almost great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, easy setup, native apps are good - only issue is frame stuttering with Netflix, which nothing will fix. Going to get a $19.00 ROKU and stream that way to get around it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid TV, Decent Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubs got this so he can have the Spectrum app on the TV without needing a cable box. Otherwise, I would have gotten an INSIGNIA, the Best Buy brand TV. They work great and are an excellent value. This TV works great also, but it cost about $100 more than the Insignia equivalent. Needed for now because hubs wanted the Spectrum app, which is only available on a Roku TV, not a Fire TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already mounted the TV on my wall. It was extremely easy to set up and use for the first time. The picture quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Amazing product delivered quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a television that is not super expensive but delivers good quality. Samsung U7900 does meet all my needs - great display, good voice quality and seamless setup. Also would like to mention fast delivery by BestBuy without any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv that rivals the oled in my living room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is spot on. Had to purchase a soundbar even though the internal tv speakers were ok just couldn’t hear the dialog clearly when the volume was turned down on my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Compatible with Apple TV remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Good size for bedroom. Easy to use and has all apps you’d need. Connects easy to Apple TV and able to use Apple Remote easily

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    As advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, easy to use. TV good fir the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    55 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Great picture and sound. Easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture right size easy to setup. Wonderful price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Nanny's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture love it, it was easy to setup wonderful

    I would recommend this to a friend