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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.7 out of 5 stars with 1688 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,688 reviews
  • Rated 3 out of 5 stars

    Good Qaulity, Bad Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart TV has such frustrating features and settings. The home screen is a jumbled mess that can't be customized, "recommended" apps on the home screen that can't be deleted or blocked, some apps have audio delays so I have to watch them through my Xbox which defeats the purpose of a smart TV, and the most frustrating feature is that deactivating the CCE still doesn't stop the TV from automatically turning on attached HDMI devices (Xbox) and turning off the TV when the Xbox is turned off (all settings on the TV and Xbox have been turned off, yet the TV still controls the Xbox power and viceversa!) I got this Samsung smart TV to replace my 8 year old Samsung smart TV, and I already miss the old model. The picture is great, the sound is great, it pairs with my Samsung soundbar/subwoofer fine, and it's easy to control on mobile via Samsung SmartThings app, but the features and settings are so frustrating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi aw734556,

      Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams.

      If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at the price point and model is very light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv. I got it for my special needs child and he is able to use it easily. It replaced a tv that was 12 years old. When the new tv came on it was like watch a baby see one of his parents come threw the door in a few days. The smile the laughter was priceless for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup, so far I am very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung tv's are my fav

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, but had trouble in my living room when the natural light came in, the screen auto adjusted and I couldn't get the brightness light enough. I do love the Samsung platform though and the live channels it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artemisa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My inlaws live it, great price and size, fits perfect and the quality of the pictures is amazing definitely a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and sound forbsuch a light weight TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Easy set up. Kids are enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you some of that …..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted another 55” Samsung tv and this was a good purchase. Previous experience with Samsung is great. Was in and out of Best Buy within 15 minutes. Did I mention on SALE. Tv works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great quality and price! I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Extremely easy setup, I would highly reccomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and great features easy to use for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV value and amazing picture.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the money. Crystal clear picture and bright colors. Great value and recommend for anyone looking to upgrade their TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television easy setup. Really clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear + All the features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has probably the best all-around experience with their TVs. The picture is clear, I can stream games through the cloud with no console, Samsung TV as a free service for free channels, and a user-friendly UI makes this perhaps my best TV purchase I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light. Great quality. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. I swear by Samsung brand and this to sis not disappoint. The colors are tru and the picture is super clear. It was a very good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate TV choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart TV so we are adjusting to the interface. Overall, we have enjoyed this TV for picture quality and the plentiful options for streaming and TV. This is what I would consider a more budget friendly option so we are accepting any flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungu7900

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv does everything we expected. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the crystal clear picture. The 55" size is perfect for my bedroom while I have the 65" in my living room. Happy with the Samsung products.

    I would recommend this to a friend