Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 10367433
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Probably fine if you don't want OTA channels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is fine - nice picture, good sound. However, aside from being expected to agree to a privacy policy no one will read on-screen (and no easy way to get it emailed to you, scan with your phone, etc.), if you'd like to watch actual, regular television, you might have some issues. My unit refuses to find over-the-air channels. I've run the channel scan, reset the TV, replaced my antenna (at Samsung's suggestion), done all that over again 5 or 6 more times, and talked to Samsung a dozen times, and nothing has worked. Samsung finally sent a third-party repairman to look at it, and they essentially shrugged. In the midst of this, when I tried to call Best Buy to see if I could exchange the unit, I was told that my return/exchange period ended the day before I called -- because their return window is 14 days. Which is not clear anywhere on any of the receipts or confirmation emails. The 2-year Geek Squad plan I bought with the TV is ALSO useless in this situation, it seems. So if you have cable, only watch stuff online, stream from your laptop/phone, and/or connect devices by physical cables, you're probably fine, and the TV is a nice one. But if you want it for the basic function a television is supposed to perform, you might be on your own.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NoSignal,
Samsung’s privacy policies are specifically designed to keep the personal information of consumers secure. Before collecting any information from consumers, we always ask for their consent, and we make every effort to ensure that data is handled with the utmost care.
Regarding the issues you experienced with receiving OTA channels, please go to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal. Here you can view signal strength and adjust the antenna position if needed for better reception.
If you would like to discuss the issues further, please reach back out to us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with this new TV. Color and sound are wonderful
I would recommend this to a friendDeals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a great picture and for the price I feel like I stole it. Best Buy has awesome deals.
I would recommend this to a friendGood After Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally purchased the same tv that was 5 inches larger but when i arrived they did not have all the right equipment and was somewhat falsely advertised but they replaced the tv with the same brand just 5 inches smaller and i got my money back.
I would recommend this to a friendLaura
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new 55” Samsung TV for our back porch. The quality is amazing!
I would recommend this to a friendTV review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV quality is good. It is light weight. Setting it up was not easy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LisaS,
We're happy to hear that you are enjoying your new Crystal UHD TV and appreciate your feedback on the setup process. Please know that we are always available if you have questions or need help. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Es bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen quality, good sound, I'm very satisfied
I would recommend this to a friendstunning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stunning visuals and alexa compatible. bonus: samsung tv plus
I would recommend this to a friendFantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's fantastic! Love using it , great for our living room big but not too big!
I would recommend this to a friendNicely compatible with Samsung phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. A little difficult for my age group to set up but we got it done.
I would recommend this to a friendGreat Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for the price! Picture quality is excellent. I’m so glad our sales rep was so helpful in helpful us select th best tv for the money. As senior citizens, we have to shop wisely & we did with this model!
I would recommend this to a friendsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied. i am pleased with the fastness of the TV, very light weight for its size
I would recommend this to a friendMy tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv good quality the image is very good i like it
I would recommend this to a friendTV gets a 10.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Picture is bright and clear. Remote is easily utilized.
I would recommend this to a friendPurchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item as used. Have not had any troubles with it as of this date. I have never purchased a tv from the used/opened stock before.
I would recommend this to a friendSsamsung tv 55i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is very nice good picture and price was good . I would recommend this tv to my friends and family
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality definitely recommend getting great purchase
I would recommend this to a friendSamsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got it set up and hung on the wall all is well. It is the same brand as another TV in the house so I can switch the cable box back and forth seamlessly. That way I can watch TV while I work in different places.
I would recommend this to a friendGreat Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it looks great on my living room! The price and quality are amazing !!!!
I would recommend this to a friendSamsung TV no issues as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, good sound, and a good price. Samsung UI is consistent.
I would recommend this to a friend