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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.7 out of 5 stars with 1864 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the excellent picture quality, which is a standout feature. They also appreciate the easy setup, convenient size, light weight, modern design, and good brightness. However, some customers have concerns regarding limited connectivity options, a problematic remote control, and laggy app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,864 reviews
  • Rated 5 out of 5 stars

    Not happy with no mic on remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv but after spending 300 I was very surprised that the remote has no microphone ,,,, Why in the world no microphone ???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally, the definition of a perfect TV I recommend it to anybody that’s looking for a new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Samsung for a few years they offer a lot extra channel , I have recommended to my friends to buy a Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buying process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great buying process and extremely amicable to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Samsung TV purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy were Courteous and helpful with my decision to make this purchase. They explained my options and allowed me to make the final choice. I am thankful for such a knowledgeable interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and my salesman was great. The tv went on sale a week later and I stopped in and got the difference with no hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and the picture is very clear and high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv came safely and in perfect condition with no damage to the box nor the tv, it shows how much they care to safely deliver an item to their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed new TV for Christmas gathering nice TV had little trouble on minor items figure out OK

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    FR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but the sound doesn’t seem to project as great. Tried all the settings. But of course I’m going a bit deaf I think. Looking at surround sound options to add to my family room.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shelly,

      Thank you for your review. If the volume on your Samsung U7900 TV seems too low, we recommend checking for firmware updates: Settings > Support > Software Update > Update Now

      Then go to Settings > All Settings > Sound > Sound Mode, and try Amplify to boost dialogue and upper tones.

      To maintain consistent volume across channels and apps, enable Auto Volume under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On

      Samsung Q- and S-Series Soundbars with Q-Symphony can also enhance your sound experience. For further help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad quality but app support is low, picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product & service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great customer service from start to finish. All of my questions were answered and i recommend for future purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung account required

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the remote control nor that you need a samsung account get it setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great customer service. Always helpful making suggestions on the best products available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than TCL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TCL and it was fuzzy. So I returned it and got this set. This TV is super clear and detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, nice sound. The picture is real clear and easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and the sound system is good, but even when connected to internet it's kinda slow. Sometimes it takes a while to receive the remote commands. Good value, though. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Product for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Sound is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 55 inch 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good picture. Outstanding price for the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job done by Samsung now I can even use Bluetooth and be able to listen and watch different programs on my TV

    I would recommend this to a friend