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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.7 out of 5 stars with 1864 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the excellent picture quality, which is a standout feature. They also appreciate the easy setup, convenient size, light weight, modern design, and good brightness. However, some customers have concerns regarding limited connectivity options, a problematic remote control, and laggy app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,864 reviews
  • Rated 4 out of 5 stars

    budget tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv for the price point but comes with its downsides. glitches and lagging is common

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Was confusing at first to set up but finally succeed. recommend product should come with 2 remotes because there are usually more than one person using the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV, highly recommend for Netflix and such

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best affordale!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable! One of the best for an all-around TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value choice. Easy setup, great picture. Limited hdmi ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service is very good, they sell quality products and the service is excellent; they help you with our language and the people are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What crazy good deals here at Best Buy. You cannot go wrong, couple hundred for a thousand dollar item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my tv for a very cheap price but with very good quality and I got my tv with no delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect TV for our bedroom. Great picture, and very clear. We're happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's functional but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself has a great picture and great sound levels, but the user interface takes some getting used to. I don't like how when I turn on the TV, it will sometimes turn on a game console or start playing "Live TV".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi McNess,

      Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Best Buy Protection is why I purchase products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attendant at the store was so helpful. Once again i purchased this TV from Best Buy due to Best Buy Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided excellent service when I bought my TV and it was so helpful to have it loaded into my car. I have been buying from best buy for 20 years and have never had a problem with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another winner from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our old Samsung tv to a new one with their smart software. Goodbye Roku, hello simple. We are a Samsung family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung and I will not ever buy anything thats not Samsung if I can help it. Not really a fan of the line up on the home screen. I bought the tv but it had damage to the screen but since I live aline it was hard to teturn it back to the store for the scratched screen so I just kept it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV - Rich Colors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Delivers crisp, vibrant 4K visuals with rich colors and good brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung tv, it’s the only brand we buy in my house. Never has given me issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Samsung TVs are great in my view, I have had many of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a good price!! Got it on sale, but the regular price wouldn’t stop me from purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great delivery. Great installation. I’ve never had a bad in home experience wit Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tv I highly recommended this brand to anyone

    I would recommend this to a friend