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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.7 out of 5 stars with 1864 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the excellent picture quality, which is a standout feature. They also appreciate the easy setup, convenient size, light weight, modern design, and good brightness. However, some customers have concerns regarding limited connectivity options, a problematic remote control, and laggy app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,864 reviews
  • Rated 5 out of 5 stars

    I'm a huge fan of Samung TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with crisp and sharp displays. I'm a huge fan of Samsung TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product. Best buy delivery was on time and as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv exceptional price fast delivery great communications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the pricerfklkpfkdpakdp'wkdpkddkdfkpdkpadks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV in the price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with lots of built in functionality including Apple streaming which is a big one. Just wish the remote had a microphone but otherwise, great TV especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    It's whatever...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid product with a nice picture. However, starting it up was and has remained difficult. Not using cable, so using YouTube TV and the "SmartHub" says its updating but its not. I completed every possible reset and it still doesn't work. I called Samsung customer service, and they only made the issue work because now I don't even have the Samsung TV Plus that comes standard. And to make matters worse, now I have to wait a week until a tech can come out and attempt to repair it. This is by far the worse experience I've had with Samsung. All the others were great. I would still recommend and just hope you don't experience the issue with the SmartHub and server.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tes2mony,

      Thank you for sharing your experience with us. While you wait for the tech, if you wish to bring Samsung TV Plus back, go to Settings > All Settings > Advanced Features > Start Screen Option, then enable: Start with Smart Hub Home.

      I hope this helps! If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung flat screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the only merchandise I trust. They never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best tv I ever had last long enough for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David N.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Well worth the money, Samsung products are well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upscaling is great Wish the blacks were blacker or some sort of anti glare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a Christmas gift and she love it .Samsung is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best bran, need this tv know 121-109ave s.ozonepark ny11420

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget friendly Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 55" Smart TV with good clarity and budget friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. I bought it dor her as an early Christmas gift for the bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. The only issue is the wall mount makes it hard to plug in some of the cables. I can't rate the sound because i bought a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , great price, great delivery and install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Company Raffle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We come to this same Best Buy to purchase electronics for our giveaway at work. But this time the service sucked I waited an hour in a half before I received help. Customer service has really down graded here. The person at the door greets you and then no one esle is around to help you. Last year I came and spent 7,000. First visit was amazing don't remember the person that helped me great customer service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SharonW,

      We appreciate your purchase. Please know that you are leaving a review for the U7900 TV. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Nice TV for Price - should come with screws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is nice. I had to order screws to hang it on an existing hanger from Amazon because they didn't include the special size in the box, assuming we would use the feet and set up on a surface. The screws were only $4, but what an inconvenience in the unboxing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tvs the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv for the price is good. Smart tv can turn it on via the app. Free cable too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV but decided to return it for a larger tv.

    I would recommend this to a friend