Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 10367433
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Samsung did it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and the smart operating system is top notch
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung smart tv is good product. Highly recommended to buy this product.
I would recommend this to a friendGreat tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality-value relation, best option for a entry level tv
I would recommend this to a friendSamsung 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price Delivery was easy & professional
I would recommend this to a friendMy tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good product to my house and for my so I feel so happy
I would recommend this to a friendDon't buy from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV from my local store 2 and half months ago and it has already broken. I have tried to resolve with Best Buy and I was told I needed to handle with Samsung. Samsung is willing to exhange it but it will take at least 3 weeks to receive. I called Best Buy again and was told I should not have been transferred to Samsung in the first place as I purchased the warranty and protection from Best Buy and was transferred to Best Buy product service. I was then told that Best Buy could not do anything about it, that I had to deal with Samsung. This is unacceptable customer service. To have purchased a TV from Best Buy to only have it stop working after 8 weeks and to have to wait for at least 3 weeks to have it exhanged and have zero accountability from Best Buy to stand by the products they sell.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TracyF,
I'm very sorry to hear about your experience. If you would like to schedule a warranty appointment, please do not hesitate to reach out to us. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Definitely worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been about a month and I love it. For the price it’s a fantastic value
I would recommend this to a friendOutdoor tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and quality used for outdoor caddie shack
I would recommend this to a friendGood service for a defective product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv worked great for about a week. However, the picture went out. The service i had with Best Buy was great with the return and offer to provide a new one.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KeithW,
Thank you for sharing your experience. Should you ever need assistance, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~Samsung Advisor
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for the price we paid. Screen is very slim looking good
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv, excellent price. Best Buy is the place to go!
I would recommend this to a friendI love it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Great Value very happy with the purchase.
I would recommend this to a friendGood TV but not good smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall quality is good but smart features would not work. Kept saying server issues so I had to use a fire stick.
I would recommend this to a friendTelevision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It was nice and the price was perfect. Thanks.
I would recommend this to a friendNew TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not that wonderful, but it is OK. I had one better than this one.
I would recommend this to a friendSamsung 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, nothing special, reflects the reduced price, I guess.
I would recommend this to a friendDo better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glichy with the game mode in the begining thought i would have to return it but so far so good. I would have giving the whole experience a 5 star over all but the guy in who handled my tv dragged in the floor didnt even bother to set it on a cart i had to get it myself it was terrible how my item got treated before it reached my hands
I would recommend this to a friendBrand response from Samsung
Posted .Hi Notyouraverageshopper,
I'm very sorry to hear about your shopping experience. If there's anything we can do to help or if you have any product questions, please do not hesitate to reach out to us. . Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item I would recommend great visuals for gaming
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok tv, Gets the job done. Only real complaint is that if you’re off to the side watching it’s super dark. Might be a settings thing but I can’t figure it out
I would recommend this to a friendBrand response from Samsung
Posted .Hi CarlB,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U7900 TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~Samsung Advisor
Just Meh.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine but even on the brightest setting the picture is a little dark
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnP,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U7900F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor