Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 6632331
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great picture quality and ease of setup of the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025). Many appreciate the size and light weight, as well as the design and connectivity. Criticisms include the remote control, app performance, and port quantity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Bad remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control is terrible. Very hard to use and extremely easy to make the wrong move. Had to buy one with numbers and arrows to use the tv. TV works fine except sound is hard to control.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JBad,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~Samsung Advisor
Samsung 55 inch smart TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been the best Samsung 55 inch smart TV that I’ve had runs great would like a 65 but can’t afford it
I would recommend this to a friendI highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has been working and the screen is extremely clear, I highly recommend
I would recommend this to a friendGreat price for quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear screen, new technology, great price for the quality
I would recommend this to a friend- Pros mentioned:Picture quality
It's whatever...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid product with a nice picture. However, starting it up was and has remained difficult. Not using cable, so using YouTube TV and the "SmartHub" says its updating but its not. I completed every possible reset and it still doesn't work. I called Samsung customer service, and they only made the issue work because now I don't even have the Samsung TV Plus that comes standard. And to make matters worse, now I have to wait a week until a tech can come out and attempt to repair it. This is by far the worse experience I've had with Samsung. All the others were great. I would still recommend and just hope you don't experience the issue with the SmartHub and server.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tes2mony,
Thank you for sharing your experience with us. While you wait for the tech, if you wish to bring Samsung TV Plus back, go to Settings > All Settings > Advanced Features > Start Screen Option, then enable: Start with Smart Hub Home.
I hope this helps! If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Works as expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Picture is good. Performs as expected. Worth the price we paid.
I would recommend this to a friendInstructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little difficult to set up at first especially with the close caption being on and not explicit instructions to turn it off.
I would recommend this to a friendVery Happ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful TV for the price. The delivery was as promised and the updates on the delivery were 100% accurate.
I would recommend this to a friendAmazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought from Best Buy. It’s an amazing product TV without any issues.
I would recommend this to a friendWorth the buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the screen has been very good and easy to set up and operate
I would recommend this to a friend55” Samsung Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought many of these TV’s over the last 5 years for my business. Best Buy is the best!
I would recommend this to a friendAbout your great workers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your people are very helpful and do wondeful work Thank james harrell
I would recommend this to a friendLove Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Samsung tv's. We have 3. Always nice when they are on sale too.
I would recommend this to a friendYep Bottom line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has both good and bad about it but overall worth the money.
I would recommend this to a friendSamsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is excellent. The TV was easy to set up and use.
I would recommend this to a friendMrs P
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for product. Glad we made the purchase.
I would recommend this to a friendTv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is ok for the price. Remote is terrible! You have to upgrade if you want a better remote.
I would recommend this to a friendEasy process
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to order and pick up my purchase within a reasonable amount of time rather then being told i have to wait half the day or the next day.
I would recommend this to a friendMy tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv good quality the image is very good i like it
I would recommend this to a friendA winner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love this smart tv! Set up was super easy and crystal clear picture!
I would recommend this to a friend