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Customer Ratings & Reviews

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Your price for this item is $249.99
The comparable value price is $379.99

Customer reviews

Rating 4.7 out of 5 stars with 1140 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great picture quality and ease of setup of the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025). Many appreciate the size and light weight, as well as the design and connectivity. Criticisms include the remote control, app performance, and port quantity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,140 reviews
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the tv is great I’m very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV great interface, user friendly quick snappy responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Picture Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is not as good as the Samsung we owned prior to this on, but it's not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my son he loves playing video games on it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from beginning to end! Great Job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very friendly and professional. Knowing what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and crisp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a moderate sized TV. Fast and Crisp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 55" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, nothing special, reflects the reduced price, I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and the smart operating system is top notch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok tv, Gets the job done. Only real complaint is that if you’re off to the side watching it’s super dark. Might be a settings thing but I can’t figure it out

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CarlB,

      We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U7900 TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.

      Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

      You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
      • Standard – Default mode for general viewing
      • Dynamic – Brighter and clearer, ideal for well-lit rooms
      • Movie – Best for dark room viewing
      • Eco – Energy-saving mode
      • Filmmaker Mode – Preserves content as intended by creators

      To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.

      Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

      We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    55in 4k TV was an upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on sale. It's good value for the money. So far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low cost large screen for workouts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fit for our workout room needs with good volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality-value relation, best option for a entry level tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price Delivery was easy & professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung smart tv is good product. Highly recommended to buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality used for outdoor caddie shack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good product to my house and for my so I feel so happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV from my local store 2 and half months ago and it has already broken. I have tried to resolve with Best Buy and I was told I needed to handle with Samsung. Samsung is willing to exhange it but it will take at least 3 weeks to receive. I called Best Buy again and was told I should not have been transferred to Samsung in the first place as I purchased the warranty and protection from Best Buy and was transferred to Best Buy product service. I was then told that Best Buy could not do anything about it, that I had to deal with Samsung. This is unacceptable customer service. To have purchased a TV from Best Buy to only have it stop working after 8 weeks and to have to wait for at least 3 weeks to have it exhanged and have zero accountability from Best Buy to stand by the products they sell.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TracyF,

      I'm very sorry to hear about your experience. If you would like to schedule a warranty appointment, please do not hesitate to reach out to us. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    I love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Great Value very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV but not good smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality is good but smart features would not work. Kept saying server issues so I had to use a fire stick.

    I would recommend this to a friend