Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- |
- SKU:
- 6632331
Customer reviews
Rating 4.7 out of 5 stars with 1140 reviews
(1,140 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great picture quality and ease of setup of the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025). Many appreciate the size and light weight, as well as the design and connectivity. Criticisms include the remote control, app performance, and port quantity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the tv is great I’m very happy with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV great interface, user friendly quick snappy responsive.
I would recommend this to a friendRated 4 out of 5 stars
Decent Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this TV is not as good as the Samsung we owned prior to this on, but it's not bad.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for my son he loves playing video games on it!!
I would recommend this to a friendRated 5 out of 5 stars
Best Service Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service from beginning to end! Great Job Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Very friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very friendly and professional. Knowing what they were doing!
I would recommend this to a friendRated 5 out of 5 stars
Fast and crisp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a moderate sized TV. Fast and Crisp
I would recommend this to a friendRated 4 out of 5 stars
Samsung 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, nothing special, reflects the reduced price, I guess.
I would recommend this to a friendRated 5 out of 5 stars
Samsung did it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and the smart operating system is top notch
I would recommend this to a friendRated 3 out of 5 stars
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok tv, Gets the job done. Only real complaint is that if you’re off to the side watching it’s super dark. Might be a settings thing but I can’t figure it out
I would recommend this to a friendBrand response from Samsung
Posted .Hi CarlB,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U7900 TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~Samsung Advisor
Rated 5 out of 5 stars
55in 4k TV was an upgrade.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV on sale. It's good value for the money. So far no complaints.
I would recommend this to a friendRated 5 out of 5 stars
Great low cost large screen for workouts!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect fit for our workout room needs with good volume.
I would recommend this to a friendRated 5 out of 5 stars
Great tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality-value relation, best option for a entry level tv
I would recommend this to a friendRated 5 out of 5 stars
Samsung 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price Delivery was easy & professional
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung smart tv is good product. Highly recommended to buy this product.
I would recommend this to a friendRated 5 out of 5 stars
Outdoor tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and quality used for outdoor caddie shack
I would recommend this to a friendRated 5 out of 5 stars
My tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good product to my house and for my so I feel so happy
I would recommend this to a friendRated 1 out of 5 stars
Don't buy from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV from my local store 2 and half months ago and it has already broken. I have tried to resolve with Best Buy and I was told I needed to handle with Samsung. Samsung is willing to exhange it but it will take at least 3 weeks to receive. I called Best Buy again and was told I should not have been transferred to Samsung in the first place as I purchased the warranty and protection from Best Buy and was transferred to Best Buy product service. I was then told that Best Buy could not do anything about it, that I had to deal with Samsung. This is unacceptable customer service. To have purchased a TV from Best Buy to only have it stop working after 8 weeks and to have to wait for at least 3 weeks to have it exhanged and have zero accountability from Best Buy to stand by the products they sell.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TracyF,
I'm very sorry to hear about your experience. If you would like to schedule a warranty appointment, please do not hesitate to reach out to us. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
I love it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Great Value very happy with the purchase.
I would recommend this to a friendRated 4 out of 5 stars
Good TV but not good smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall quality is good but smart features would not work. Kept saying server issues so I had to use a fire stick.
I would recommend this to a friend











