Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- |
- SKU:
- 6632331
Customer reviews
Rating 4.7 out of 5 stars with 1626 reviews
(1,626 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)'s excellent picture quality and easy setup. Many also appreciate the size and lightweight design, as well as its reliable connectivity. Criticisms include concerns about the remote control, limited port quantity, and occasional app performance issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Seems to have a small issue connecting to streamign services whenever you first start, but otherwise, no complaints!
I would recommend this to a friendRated 5 out of 5 stars
great tv for a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for a great price. easy setup with a crisp screen
I would recommend this to a friendRated 5 out of 5 stars
Best Purchase of the Summer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my best purchase of the summer. I got it on sale during the holiday weekend, and it was an upgraded version of my previous Samsung TV. The warranty also puts me at ease in the event anything were to ever happen.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service, amazing staff! I went in and asked some questions then bought the tv online and went to go pick up in store and they were extremely nice and friendly!
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our living room. Great display and nice size.
I would recommend this to a friendRated 4 out of 5 stars
Work great!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the bedroom. I like Samsung TV’s over the 10 years….
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Not a top end television but great tv for the price.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV 55" Class U7900 Series UHD 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality, and to navigate is super easy.
I would recommend this to a friendRated 5 out of 5 stars
Excellent high definition TV at a fair price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent high definition TV...too bad Cox Contour makes it difficult to use their remote
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Software issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loses DNS server details on a regular basis. agrivating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GregoryT,
Thank you for your review. If you're seeing a “No Signal” or “Weak Signal” error on your TV, try the following troubleshooting steps to resolve the issue:
1. Confirm external device setup: Make sure the external device (such as a cable box, game console, or Blu-ray player) is securely connected and powered on. On your TV, go to: Home > left directional key > Connected Devices > Sources, and confirm the correct input is selected.
2. Reconnect and test cables: Remove and firmly reconnect all HDMI or AV cables between your TV and the external device. Try using a different cable if possible.
3. Power cycle your equipment: Unplug the power cords to your TV and the connected devices. Wait 30 seconds, then plug them back in and power on each device.
4. Run a Picture or Sound Test: These tests help determine if the issue lies with the TV or the connected device. Go to: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Picture Test or Sound Test.
5. Use HDMI Troubleshooting: Home > left directional key > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting. This tool checks HDMI connections and helps identify potential issues.
6. Check signal strength (for antenna users). If you're using an antenna, go to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal. Here you can view signal strength and adjust the antenna position if needed for better reception.
7. Run Auto Program (if not using a cable box). If your TV is connected directly to a wall cable outlet or antenna, try running Auto Program to scan for available channels: Settings > All Settings > Broadcasting > Auto Program
8. Check network status (for streaming sources): Settings > All Settings > Connection > Network > Network Status, and make sure your TV is properly connected to the internet if you're using streaming services or apps.
If you still see the “No Signal” message after trying the above, please call Samsung Support at 1-800-SAMSUNG (8AM - 12AM EST, 7 days a week). Our LiveChat agents are also available through the Support link on our website.
~Samsung Advisor
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is Perfect night brightness and colour with crystal display
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv came in excellent condition. The delivery was easy and the guys who delivered it were very polite
I would recommend this to a friendRated 5 out of 5 stars
good good good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is ridiculous great tv, for the price is so good
I would recommend this to a friendRated 2 out of 5 stars
Couldn’t get YouTube TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had many Samsung TVs in our life, so it was a no brainer to get another one when we needed one. This however was disappointing. We could not log on to youtube tv. Every other app worked flawlessly. Every other Samsung TV we have had worked fine, this one it would not work. It was downloaded fine but we couldn’t log in. Kept getting “network error” i spent a total of 4 hours on the phone and chat with both Samsung and Youtube and nobody could help, the app doesnt seem to be the latest version although Samsung said it is. We tried updating everything we could, hard reset, tried hard wiring it to the internet, nothing worked. We are returning it and getting another brand that would work bettwr with Youtube TV. Meanwhile the other 3 Samsung TVs in our house work fine
No, I would not recommend this to a friendBrand response from Samsung
Posted .DKGilbert,
It’s unfortunate to hear of the issues that have caused you to return your U7900F TV. Your experience is very important to us and will be shared with our product team.
If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Specialist
Rated 5 out of 5 stars
TV purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Evetything went good and smoothly. The person who helped us, was very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Quality and Affordable Option!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a quality TV that also an affordable option. A lot of bang for your buck.
I would recommend this to a friendRated 5 out of 5 stars
TV Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it’s a smart TV, I only stream programs now and don’t miss the $200 cable bill,,,
I would recommend this to a friendRated 4 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great picture quality but the remote is only issue by not aleays working
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
No sound bar port.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that there is no way to hook up my sound bar to the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Midwest,
Thank you for your feedback. Please know you can connect a soundbar to the U7900 TV via HDMI port or Bluetooth. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section.
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~Samsung Advisor
Rated 4 out of 5 stars
Man cave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best man cave tv ever game without a system crispy resolution
I would recommend this to a friend











