Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 6632331
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)'s excellent picture quality and easy setup. Many also appreciate the size and lightweight design, as well as its reliable connectivity. Criticisms include concerns about the remote control, limited port quantity, and occasional app performance issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Not enough HDMI ports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the TV overall. The lack of HDMI ports is frustrating, though. Only 2 ports, and one has to be used for the soundbar (no optical cable port, although I also have a samsung soundbar). Needs at least 1 more HDMI port.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ricky,
Thanks for sharing your review of Samsung’s U7900F TV. We appreciate your feedback on available inputs and will be sure to pass it along to the appropriate teams.
Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was very simple to set up and the video quality is excellent. It is a great buy for the price.
I would recommend this to a friendBest TV in the price range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, with lots of built in functionality including Apple streaming which is a big one. Just wish the remote had a microphone but otherwise, great TV especially for the price.
I would recommend this to a friendGood Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it not many glitches or issues wonderful thing to buy
I would recommend this to a friendTrouble programing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having hard time geting channels. Bought universal remote still having issues. Not happy with program set up
I would recommend this to a friendsamsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear im so happy about all the quality and affordability
I would recommend this to a friend- Pros mentioned:Picture quality
Glitchy / Slow interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Decent sound. Changing inputs is a hassle. So is the time it takes to aimoly turn on TV and watch Antenna (local channels). Once on its fine changing channels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SoTexSmoker,
Thank you for your purchase and feedback on the U7900 TV interface. Please know your opinion is important to us and will be shared with our internal teams.
We are always improving and updating our TVs, so we recommend turning on Auto Update so you do not miss a firmware upgrade. To do so, go to Home > left directional key > Settings > Support > Software Update > Auto Update.
Should you ever need assistance, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
TV SAMSUNG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY, THE BEST STORE. THE BEST CUSTOMER SERVICE
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant because of the reviews but it’s been pretty good! No cracked screen or slow menu everyhting been fantastic!
I would recommend this to a friendNice TV for Price - should come with screws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is nice. I had to order screws to hang it on an existing hanger from Amazon because they didn't include the special size in the box, assuming we would use the feet and set up on a surface. The screws were only $4, but what an inconvenience in the unboxing.
I would recommend this to a friendDelivery was good, but no pre-notification call
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV delivered. Delivery was good however they neglected to call me 24 hours in advance and called 20 minutes before arriving at 6:20 AM.
I would recommend this to a friend- Pros mentioned:Picture quality
It's whatever...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid product with a nice picture. However, starting it up was and has remained difficult. Not using cable, so using YouTube TV and the "SmartHub" says its updating but its not. I completed every possible reset and it still doesn't work. I called Samsung customer service, and they only made the issue work because now I don't even have the Samsung TV Plus that comes standard. And to make matters worse, now I have to wait a week until a tech can come out and attempt to repair it. This is by far the worse experience I've had with Samsung. All the others were great. I would still recommend and just hope you don't experience the issue with the SmartHub and server.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tes2mony,
Thank you for sharing your experience with us. While you wait for the tech, if you wish to bring Samsung TV Plus back, go to Settings > All Settings > Advanced Features > Start Screen Option, then enable: Start with Smart Hub Home.
I hope this helps! If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Great TV. Great Price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes the best TV. Great picture. Easy to set up. Perfect size for our BR and great picture.
I would recommend this to a friendTv purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best brand tv. The delivery was smooth and the guys were very respectful and helpful
I would recommend this to a friendGood budget tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good budget tv. Easy setup. Good smart menu. Need long bolts to mount tv.
I would recommend this to a friend- Cons mentioned:Remote control
Bad remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control is terrible. Very hard to use and extremely easy to make the wrong move. Had to buy one with numbers and arrows to use the tv. TV works fine except sound is hard to control.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JBad,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~Samsung Advisor
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy. Easy to get up and running and connected
I would recommend this to a friendReplacement good but not fully satisfying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device for the price works well but appears to have some issues with signal when using as a primary smart TV. The TV starts to jump as if having trouble translating video. This development was a bit disappointing and may result in return if the glitch continues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertA,
Thank you for your feedback. Please ensure your U7900 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor
Great deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, great service. Arrived on time, very efficient. We are happy!
I would recommend this to a friendGreat tv at a great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a great price! This tv was purchased for one of our business offices. Delivery was seamless. Thank you!
I would recommend this to a friend