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Customer Ratings & Reviews

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Your price for this item is $279.99
The comparable value price is $379.99

Customer reviews

Rating 4.7 out of 5 stars with 1634 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)'s excellent picture quality and easy setup. Many also appreciate the size and lightweight design, as well as its reliable connectivity. Criticisms include concerns about the remote control, limited port quantity, and occasional app performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,634 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Bad remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control is terrible. Very hard to use and extremely easy to make the wrong move. Had to buy one with numbers and arrows to use the tv. TV works fine except sound is hard to control.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JBad,

      Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.

      If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Easy to get up and running and connected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement good but not fully satisfying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device for the price works well but appears to have some issues with signal when using as a primary smart TV. The TV starts to jump as if having trouble translating video. This development was a bit disappointing and may result in return if the glitch continues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertA,

      Thank you for your feedback. Please ensure your U7900 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:

      1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
      2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
      3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
      4. Connect the USB drive containing the software upgrade into a USB port on your device.
      5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.

      Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.

      If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, great service. Arrived on time, very efficient. We are happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price! This tv was purchased for one of our business offices. Delivery was seamless. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture only thing I don't care for is the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey nice staff and store! My husband and I went to get TV's. They have great sales on Brand name items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Samsung does not disappoint with their television technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy new smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it but can’t seem to work remote like to mute tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 inch smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been the best Samsung 55 inch smart TV that I’ve had runs great would like a 65 but can’t afford it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks great. It is also very easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful TV for the price. The delivery was as promised and the updates on the delivery were 100% accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    undercover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first tv came out of the box with a shattered screen--concealed damage--necessitating a second trip to the store. set up was a little choppy but made it through without undue trauma. tv works as it should. will be adding a sound bar to give it a little more pop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to order and pick up my purchase within a reasonable amount of time rather then being told i have to wait half the day or the next day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, however do keep in mind these run the samsung OS and won’t let you download all apps you may want. One cool thing is Samsung has a bunch of free channels that are surprisingly decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Great tv! And Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manuel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price i buy 2 off the some that how nice are they

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great price and love this store. Best around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product for its price and quality and looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice tv , the picture and quality are great

    I would recommend this to a friend