Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 6632331
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)'s excellent picture quality and easy setup. Many also appreciate the size and lightweight design, as well as its reliable connectivity. Criticisms include concerns about the remote control, limited port quantity, and occasional app performance issues.
This summary was generated by AI based on customer reviews.
Worst don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst tv I have ever had. And no one will help you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NaomiP,
We're very sorry that you are not enjoying your new U7900 TV. Please know that Samsung Customer Service is available and happy to help you with setting up your TV, as well as setting adjustments.
Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work , hadn’t worked since I’ve had it. Haven’t had time to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Teamsamsung,
Thank you for reaching out to us regarding your U7900 TV. Please give us a chance to assist you by calling Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Stopped working almost immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after three days. Probably just going to throw it into the trash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user773981,
We're very sorry that your TV stopped working after three days. Please know we back this TV with a 1-year manufacturer's warranty. To schedule an appointment, you can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
TV Samson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was damage took it right back they would not exist change the tv well not to Best Buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ClydeP,
We appreciate your feedback and are sorry to hear about your exchange experience at Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Smart Hub not working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having problems with the app. Smart hup isn't loading. I need help
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianJ,
We appreciate your feedback regarding the performance of Smart Hub on your U7900 TV. If you're experiencing freezing, lag, or issues with apps not launching properly, the following steps may help:
1. Reset Smart Hub – This restores Smart Hub to factory settings and can resolve many performance issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub
(Note: This will sign you out of all apps and reset Smart Hub preferences.)
2. Check for Firmware Updates – An outdated software version can impact Smart Hub functionality: Home > left directional key > Settings > Support > Software Update > Update Now
3. Run Device Care – This tool helps optimize performance by clearing cached memory and closing background processes: Home > left directional key > Settings > Support > Device Care > Start Device Care
If Smart Hub continues to have issues after performing these steps, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support is also available through the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality, Setup ease
Great TV for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already mounted the TV on my wall. It was extremely easy to set up and use for the first time. The picture quality is great!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:User interface
Good Panel, horrible UI and Apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the picture is nice, and the sound is pretty good, the UI on this thing is atrocious to say the least. Nothing feels worse than hitting a controller and it taking a literal second at times to get a response on the TV. If you buy this, buy a steaming device cause the UI on this will make you want to throw it out the window.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NateJ,
We appreciate your feedback regarding response time. For optimal performance, please ensure your U7900F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality, Setup ease
Compatible with Apple TV remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture. Good size for bedroom. Easy to use and has all apps you’d need. Connects easy to Apple TV and able to use Apple Remote easily
I would recommend this to a friend - Pros mentioned:Picture quality
Positive feedback
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, timely service the day before Christmas, and overall excellent customer service from the team at Best Buy! Definitely the “Best Buy” I have experienced. Thanks team!
I would recommend this to a friend - Pros mentioned:Design
amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re shopping for a dependable 55-inch 4K smart TV and want to strike a balance between cost and performance, the Samsung U7900 Series is a very solid choice. It delivers the essentials—4K resolution, smart features, good upscaling, gaming support—all wrapped in a clean design from a trusted manufacturer. While it stops short of premium display capabilities, for many users the trade-offs are reasonable given the price. I’d give it 4 out of 5 stars.
I would recommend this to a friend - Pros mentioned:Picture quality
excellent picture quality and sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound.never disappoints. I’ve always been a loyal Samsung fan and this TV continues to deliver excellent picture quality and sound. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are amazing and its super fast. Apps load fast and its so easy to navigate.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65 tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for an even better price. The quality and color is amazing
I would recommend this to a friend - Pros mentioned:Picture quality
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and easy to operate and easy to understand
I would recommend this to a friend - Pros mentioned:Picture quality
Worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice clear picture quality and sound. Highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear image and great quality. Would purchase again.
I would recommend this to a friend Beautiful accent to my bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 55" Class U7900 Series UHD 4K Smart Tizen TV (2025) delivers sharp 4K picture quality with vibrant colors and smooth motion in a sleek, modern design. Powered by Samsung’s Tizen Smart TV platform, it offers quick access to popular streaming apps and easy navigation. With reliable sound, simple setup, and excellent value, it’s a great choice for everyday movies, shows, sports, and streaming.
I would recommend this to a friendEasy sale and everything else.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup instructions are not very easy to use. My least favorite thing is he remote. I would much rather have a full size modele with a full set of buttons. The TV has a very nice picture and good sound from small speakers. The delivery was right on time. They called when close and came when they said in the phone call.
I would recommend this to a friendGreat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I even like the slim remote, though some don't. It's Samsung, so there's the Samsung hub. You can use your phone as a remote. If you have other Samsung products it will fit right into the family.
I would recommend this to a friendChristmas surprise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a gift for a relative and they are really enjoying the larger screen - - especially for someone older with poor eyesight! The delivery was very smooth and it was a nice surprise for Christmas.
I would recommend this to a friend