Customer Ratings & Reviews
- Model:
- UN55U7900FFXZA
- SKU:
- 6632331
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 55" Class U7900 Series UHD 4K Smart Tizen TV (2025) for its sharp and vibrant picture quality, ease of setup, and perfect size. Many appreciate its lightweight design and modern look. However, some customers have expressed concerns about connectivity issues, the remote control, and occasional lag in app performance.
This summary was generated by AI based on customer reviews.
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv suddenly stopped working even though I hardly use it to begin with
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SharisseD,
To best assist you, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Tv looks outdated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks really outdated with the feature it offers if you compare with other small brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SrarunK,
Thank you for your purchase and feedback. If you need any help, please do not hesitate to reach out to us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You’ll also find LiveChat, manuals, software, and warranty details under the ‘Support’ section of our website.
~Samsung Advisor
Rough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, looked terrible. My fault for thinking UHD would look like HD content.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EricM,
We appreciate your feedback on the picture quality of Samsung’s U7900F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~Samsung Advisor
Broken tv brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I opened a brand new box to a cracked screen during the week. Definitely returning it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user770312,
We're very sorry to hear that you received a damaged TV. Please reach out to Walmart to assist you with an exchange. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Installation was horrendous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Installation was horrible. I had to redo the installation and should be refunded.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NelsonC,
We're very sorry to hear about your experience with Best Buy installation. We recommend reaching out to them directly to assist you.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thought I was getting a good tv but it’s glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image glitches back and forth sometimes it’s so annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Minniex2,
Thank you for your feedback. Please ensure your U7900 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
Should you need any help, please call us at 1-800-SAMSUNG between 8AM and 12AM EST, any day of the week. You’re also welcome to visit the Samsung website and select ‘Support’ for:
• Live Chat
• Manuals, Software, and Warranty Info
• Creating a Service ticket
~Samsung Advisor
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work , hadn’t worked since I’ve had it. Haven’t had time to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Teamsamsung,
Thank you for reaching out to us regarding your U7900 TV. Please give us a chance to assist you by calling Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Worst don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst tv I have ever had. And no one will help you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NaomiP,
We're very sorry that you are not enjoying your new U7900 TV. Please know that Samsung Customer Service is available and happy to help you with setting up your TV, as well as setting adjustments.
Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor
Stopped working almost immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after three days. Probably just going to throw it into the trash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user773981,
We're very sorry that your TV stopped working after three days. Please know we back this TV with a 1-year manufacturer's warranty. To schedule an appointment, you can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
TV Samson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was damage took it right back they would not exist change the tv well not to Best Buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ClydeP,
We appreciate your feedback and are sorry to hear about your exchange experience at Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality, Setup ease
Amazing product delivered quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a television that is not super expensive but delivers good quality. Samsung U7900 does meet all my needs - great display, good voice quality and seamless setup. Also would like to mention fast delivery by BestBuy without any damage.
I would recommend this to a friend - Pros mentioned:Picture quality, Weight
Love Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Light weight and easy to install on wall mount. I love Samsung products and always have great experiences with them!
I would recommend this to a friend - Pros mentioned:Picture quality, Size
Quality smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised, good size with a clear picture. Smart capabilities are all there and streaming apps are easy to organize.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
A good price for this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this TV; it's quite simple to use and has excellent image quality. and the price for it is just right for me.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Easy sale and everything else.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup instructions are not very easy to use. My least favorite thing is he remote. I would much rather have a full size modele with a full set of buttons. The TV has a very nice picture and good sound from small speakers. The delivery was right on time. They called when close and came when they said in the phone call.
I would recommend this to a friend - Pros mentioned:Setup ease, Size
Great bedroom tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Set up was a breeze. Great size for a bedroom tv. Remote is kinda odd. Like they minimized the buttons making it tricky at first but really not a big deal.
I would recommend this to a friend - Pros mentioned:Picture quality
Solid TV, Decent Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hubs got this so he can have the Spectrum app on the TV without needing a cable box. Otherwise, I would have gotten an INSIGNIA, the Best Buy brand TV. They work great and are an excellent value. This TV works great also, but it cost about $100 more than the Insignia equivalent. Needed for now because hubs wanted the Spectrum app, which is only available on a Roku TV, not a Fire TV.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Almost great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound, easy setup, native apps are good - only issue is frame stuttering with Netflix, which nothing will fix. Going to get a $19.00 ROKU and stream that way to get around it.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup ease
Great TV for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already mounted the TV on my wall. It was extremely easy to set up and use for the first time. The picture quality is great!
I would recommend this to a friend - Pros mentioned:Setup ease
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it was an easy set up and how protected it is with the packaging I ordered both a 55in and a 65in on sale and I was able to lift the TVs by myself. I got it delivered and it was smooth and swift.
I would recommend this to a friend