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Customer Ratings & Reviews

$549.00

Customer reviews

Rating 4.7 out of 5 stars with 420 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 420 reviews
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks great in my living room. It does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent T.V. and staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Television, couldn't like it more. Better than the T.V., staff on-site were fast, friendly, and helpful. All in all a 10/10 experiences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tv remotes suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new tv. Best buy has always been a great place for me to purchase my electronics for 20 plus years. The only complaint i have is with the remote that comes with the new tv's now!! They are too small and don't have enough explained buttons. I Hate using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is something that everyone should. It is what I needed and enjoy. If anyone need a smart TV, this is the one that I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great picture and sound quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight-forward set up process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Set up was easy for a non-techy person. Easy to follow prompts were very helpful. Great picture even in a room that is pretty bright!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for 6 months and I can’t complain. The picture quality is good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture clarity. Sound definition great.Overall quality excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Purchased the soundbar too. Very happy upgrading to 55" from 40". All Best Buy product's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for vacation home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV especially considering the low price. These TV’s used to be so much more expensive. Clear picture with great color display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    living room new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really have loved our Samsung products that we have owned for a long time usually last and have such great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television for the price. I use it in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only brand I'll buy now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality!!! Samsung will be my new tv brand for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great value. The picture is good and the sound is clean. It is not something tou should use for a home theatre but it is great for a simple use case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Clear Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a great purchase, the tv has amazing picture quality, its easy to setup and i can navigate through it easily without delay. Its worth the price, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new tv it works great in the master bedroom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome oled screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oled TV by Samsung, I own 3 of them and have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" U8000F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Wish it would just come on to the channel it was on when turned off instead of making me choose an app, TV, or something else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture! Very clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult for my generation to set up! Nice picture!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV. Awful software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through some unintentional "bait and switch," I'm afraid. Told clerk which one we wanted. Didn't watch carefully when checking out. Got more expensive one. TV is very good. Smart software is awful. Fortunately we still had an Amazon Fire stick and are able to use it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TimothyA,

      Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:

      1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
      2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
      3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
      4. Connect the USB drive containing the software upgrade into a USB port on your device.
      5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.

      Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.

      If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~Samsung Advisor Samsung