Customer Ratings & Reviews
- Model:
- UN58RU7100FXZA
- SKU:
- 6323727
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, and size of the 58" Class 7 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing picture quality, user-friendly setup process, affordability, and suitable size for various placements. However, some customers have concerns about the remote control, Wi-Fi connectivity, viewing angle, and speakers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Viewing angle
Bad, especially for a Samsung.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the worst TV ever, but pretty close. We have this in a family which is off the kitchen. We watch/listen to TV while cooking. When you move to the side AT ALL, the TV instantly washes out to ridiculous levels. There will always be this on a non-IPS TV but it was crazy. Also, the sound (almost at 80% ) was barely noticeable from only about 15-20 feet away with the TV being the ONLY noise going on. Got an LG IPS 60" for about a hundred less and is so loud on 20/100 that it's unreal. Also can view from most angles. Had other Samsung's in the past and this is one of the worst.
No, I would not recommend this to a friend good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Samsung decided to got back for another. TV fine for us.
I would recommend this to a friendNo wired audio output at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fine and I would give it a 3, maybe if i get used to it, a 4, but the picture is not as good as the 7 year old Samsung it replaced. I have two issues: 1. There is no wired audio output connectivity at all, not even a headphone jack.. This means I have to replace my headphones and speakers. Somewhere in the product descriptions this should definitely be mentioned so that one could consider an alternate model that does. 2. I also do not have much confidence in the plastic legs with four tiny screws to adequately support the weight of this TV. I suppose time will tell.
No, I would not recommend this to a friendVery good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV looked so nice in the family room, had to buy it twice.
I would recommend this to a friendGreat Video Quality Poor CPU and RAM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is great. The features of the tv are great but there are a few glaring issues. the CPU is not powerful enough to keep up with using apps such as hulu for more than a few hours. There is not enough ram to to use any apps for more than a few hours and appears to be a memory leak in the programming of the smart functions causing ram and CPU usage to stay around 97-100% constantly. I would not recommend any one to purchase this tv if they intend to use the smart features
No, I would not recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv to have in the house. Really like it.
I would recommend this to a friendGood but sound problems
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good TV but I started getting problems with the sound and the image quality for about a year in. There are instances that the sound gets cut out for a few seconds and then comes back,
No, I would not recommend this to a friendProbably acceptable for most.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok all in all except disapointed that Samsung no longer supports Xfinity Stream and the TVs processor doesn't quite keep up all of the time. It studders from sometimes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Awdio,
Please know that Xfinity has gone live since July 15.
I am sorry that you are experiencing studder issue.
The RU7 series comes with Auto Motion Plus, a feature designed to eliminate blur and judder on an LED TV, specifically in fast moving images.
Here is the step-by-step guide to change Auto Motion Plus settings:
1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen
2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus
3) Then Select Auto Motion Plus again, and you will see the following three options:
a) Off: Auto Motion Plus will always be off
b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
c) Custom: Allows custom adjustments and settings to be used
4) By selecting the Custom option, you can further access these advanced settings:
a) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
b) LED Clear Motion: Select to turn On/Off
Should you need further assistance with other features, please reach out to Samsung Support and an agent will gladly assist you. You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
- Samsung Ambassador
Doesn't stand out as a Samsung TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The issue I have with this tv is it doesn't have a high quality audio-out port. It has the audio optic cable option as the only way to hook it with my receiver.
I would recommend this to a friendGood TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this was a replacement for an older Samsung TV, it just does not have the same quality picture. I think TV'S are getting more technical but the television programming industry has not kept pace.
I would recommend this to a friendcan’t really evaluate. See revuew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked when the installation cre left but when I returned from out of town two weeks later it wouldn’t turn on. The other two TVs worked. I need Geek Squad to come fix ASAP. Please call me.!
No, I would not recommend this to a friend58 inch Samsung tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but unfortunately a couple months after I bought it, it drastically went down in price. Not worth what I paid but it’s a good tv for the price it is at now.
I would recommend this to a friendNeed to fix internet connectivity issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok, but it continues to disconnect from the home WiFi, which is time consuming and annoying. This has been reported before in many other channels, but for some reason Samsung hasn’t fixed it. I would go back to an LG if I could do it all over again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jeffd,
Thank you for your feedback.
Please know that Samsung is working on a solution for WiFi connection issue and will be releasing a firmware update soon as a remedy.
Meanwhile, we recommend that you reboot your TV as a temporary fix.
Please unplug the TV’s power cord and re-plug it in, or press the power button on the remote, holding it for 5+ seconds to restart the TV.
For further assistance, please contact Samsung TV Support:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, my apologies for the inconvenience. Thank you for your patience and for choosing Samsung.
- Samsung Ambassador
I hoped samsung tv models are good when purchesed,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for the price, but the plastic border was not fit right, and will pup as you position the tv on a stand, little disappointed for the quality.
No, I would not recommend this to a friendIt’s an okay one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will sometimes experience some glitches on This one. But over all it’s working okay. Hopefully it will last for a while.
I would recommend this to a friendHate the marketing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works well. Smart apps are good. Hate the marketing and forcing Samsung channels all the time. Just stop.
I would recommend this to a friendrough install and tough use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great but can't keep connection. Could be the wires or the tv BUT ITS STILLFRUSTRATING
No, I would not recommend this to a friendDon't purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to be right in front of this tv to get even decent picture quality. Anywhere to the side, it is faded out and terrible. I returned it and purchased a more expensive one to get the quality I wanted.
No, I would not recommend this to a friendPicture not as good as previous samsungpicture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture foggy at an angle. Disappointed with Samsung. Expected much better.
No, I would not recommend this to a friendAverage quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, however, I was expecting more picture clarity
I would recommend this to a friend