Customer Ratings & Reviews
- Model:
- UN58RU7100FXZA
- SKU:
- 6323727
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, easy setup, price, and size of the 58" Class 7 Series LED 4K UHD Smart Tizen TV. They appreciate the amazing picture quality, user-friendly setup process, affordability, and suitable size for various placements. However, some customers have concerns about the remote control, Wi-Fi connectivity, viewing angle, and speakers.
This summary was generated by AI based on customer reviews.
Picture not the best on the tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used the tablet yet. I don't know about the tablet yet
I would recommend this to a friendScreen error!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset about my experience with Series 7 of Samsung, purchased this tv with big confidence. I go home to turn it on and i see the screen is defective with some weird lines in bacground in the middle of tv, returned the tv asap and because i was worried that Series 7 won’t perform as advertised, i had to upgrade to Series 8 , 65 inch. I hope the Series 8 will do better.
No, I would not recommend this to a friend- Cons mentioned:Remote control
disblay is half black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy it! 2nd month the control was broken and less than 6 month later the screen have a black mark on the center. Nobody cares about it.
No, I would not recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not completely happy with the picture, seems very dark and can't make it brighter. Looked much better in the store.
No, I would not recommend this to a friendPoor picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this television for my dad for Christmas and we were really disappointed in the quality of the picture. I currently have an earlier 55" Samsung model in my house and am very please with it, so I thought for sure after reading the reviews on this model we would be happy with it as well. Unfortunately we were not and returned it and purchased a Sony. Live broadcasts (football games and live news channels) were horribly grainy. Even tv shows had a poor picture quality. I would not recommend this TV.
No, I would not recommend this to a friendBroken power button on TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't even had the TV for a year and the power button fell off.....
I would recommend this to a friendDoes not stay connected to WIFI
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has some nice features but ultimately I cannot use any of them since it will not stay connected to the wifi. I have 100 mbps internet with comcast and every other device in my house connects. This tv connects for a minute then drops. Pretty frustrating.
No, I would not recommend this to a friendWorst buy ever from an even terrible store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved tv damaged. Only known when turned on tv. Neither best buy or Samsung will help. I'm out the cash. What a crock of horse crap. Was given the run around. No one will help. How is this legal? Even bought the warranty. I apparently don't exist after a sale.
No, I would not recommend this to a friendNo good t.v????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month after having bought the t.v, a pink line appears on the screen I called and they told me that it is possibly something with the "pixies"? Luckily I bought the warranty,they say if they can not fix the t.v 3 times it is when they change the t.v for another.
No, I would not recommend this to a friendBad choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors look faded nothing like early model 1080 Samsung tv this unit was a major disappointment should not have to spend over $800 dollars on a Samsung tv to enjoy great quality and sound
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good bang for your buck!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Best bang for your buck! I would recommend this TV to anyone on a budget but looking for great picture quality. Refresh rate is just enough to watch movies and feel engaged.
I would recommend this to a friend I tried to return the TV for there is something wr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to return the TV to get another one because there's something wrong with it my son had thrown the Box away and they wouldn't accept the TV back without the Box
No, I would not recommend this to a friendHad to return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, wasn’t work out of the box exchange for another one
No, I would not recommend this to a friendowner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV keep turn off every 3 seconds. Tried several times turn ON and OFF power . But still has the same problem
No, I would not recommend this to a friendFound a Qled 4k on HSN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned tv too big for living room and found a Qled 4K Samsung 50 inch you would not match the price
No, I would not recommend this to a friendBrand response from Samsung
Posted .00Dan1,
I am very sorry to see that you had an unfortunate purchasing experience with your seller, and had returned the TV.
Your overall customer experience feedback is important to us and will be shared with the product team.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Ambassador
- Pros mentioned:Price
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. Would recommend getting this on sale
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Love it. Great size for the bedroom. Love the picture and the operating system. Works great on WIFi
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite television I had work great had it a very long time
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. It’s bright and color accurate, and it includes a great smart TV platform.
I would recommend this to a friend Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I literally buy all my electronics from best buy. So easy and great support!
I would recommend this to a friend