Customer Ratings & Reviews
- Model:
- UN58TU7000FXZA
- SKU:
- 6401726
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the 58" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and value for the price. Many also appreciated the straightforward setup and lightweight design. However, some users expressed dissatisfaction with the remote control and reported concerns about the TV's long-term reliability. A few also mentioned some software issues.
This summary was generated by AI based on customer reviews.
Need 45”+ stand or plan to wall mount.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why the cheap stand? Not everyone wants to wall mount. Legs on this are 5-1/4” in from each side. No nice center swivel stand like on samsung HD. This 4k, legs are fixed. Plan on at least a 45” stand if not wall mounted.
No, I would not recommend this to a friendMy TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I completely loved it the delivery was great and i enjoy my items very much
I would recommend this to a friend- Cons mentioned:Reliability
Died after two days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Samsung for 14 years and finally broke. Got this new Samsung. Was great for about 4 hours of total watch time then completely died in middle of a movie. Wouldn’t even turn on. No it wasn’t an issue w the outlet, the TV completely died. Don’t make em like they used to! Best Buy responded quickly though and are giving another more expensive series a shot. This one was terrible. Cheap for a reason.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ColoradoAli:
Thank you for sharing your review of the Samsung TU7000. I am very sorry that your experience with this TV was disappointing, and you are trying out a different model. Your feedback regarding this model is important to us and will be shared with our internal teams.
Should you have questions or need assistance with settings, setup, or features, with your new Samsung TV, please know we are always here to help.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Good TV@!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV@!Good TV@!Good TV@!Good TV@!Good TV@!Good TV@! not a bot just didnt wanna type
I would recommend this to a friendPresident
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pictures. They loaded my tv and helped me strap it in my truck
I would recommend this to a friendGREAT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE, EVERYONE AT BEST BUY ALWAYS TAKES GOOD CARE OF US AND WE APPRECIATE IT.
I would recommend this to a friendNice tv for price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. No lag in terms of refreshing rate when watching sports.
I would recommend this to a friendGreat Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the TV is absolutely great, PQ is among the very best although operation speeds could be better.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV best quality ever Best Buy has the best deals
I would recommend this to a friendGreat Samsung 58" 7 series LED smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace my 10yr old TV and thanks for the great price
I would recommend this to a friendTv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing customer service fair price Quality product
I would recommend this to a friendAwesome Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase of a quality product at a great price.
I would recommend this to a friendPretty cool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for my mother and she loves it. It’s like having a computer as your TV.
I would recommend this to a friendForces you to create a Samsung "account"
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is just fine, but you can't use most of the features without creating or signing into a Samsung "account" that I have no interest in creating so Samsung et al can scrape our information off our views. I have had a few Samsung TVs, and have not ever had to set up an account before to access the features I paid for. If someone can tell me how to disable that requirement, I will be happy to adjust my review. Until then, find a provider with more respect for customer privacy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KEK5!
Thank you for purchasing the Samsung TU7000 TV and for your review. In order to download any apps in addition to the apps already pre-loaded on your TV, a Samsung Account is necessary to access the App Store. Other than adding more apps, your TV will function the same with or without a Samsung account.
If you need assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Movies
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful device would recommend to anyone.. especially friends
I would recommend this to a friendMy Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it has 2 hdmi ports, its a great tv. Additional ports can be bought.
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the screen it’s very clear I wil recommend to friends and family
I would recommend this to a friendBIG SIZE AS LONG AS GOOD PRICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all good so far but it has something missing.
I would recommend this to a friendBest buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great, it was very easy to pick up when we order on line.
I would recommend this to a friendNot A Bad Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price highly recommend!!
I would recommend this to a friend