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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 834 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality and ease of use of the 58” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the value for the price and vibrant colors. However, some users express dissatisfaction with the remote control's responsiveness and the lower volume levels. The smart features and ease of setup are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 834 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Setup was much more complicated than it needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best advice from a Best Buy associate. Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month, love it so far and works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    J.E

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Good picture quality decent audio.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    58 Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. I would buy this for another room

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, especially for the price. Sound could be a little better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    58in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv size sound and picture quality. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Samsung 58in TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great considering the price point it was at!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, price, totally satisfied, would buy another

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 3 out of 5 stars

    Samsung remote control issues.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Unfortunately both TV’s are going into a salon and Samsung remotes control all Samsung TV’s in the area. So you can’t have 2 separate things on. Lesson learned.the quality of the tv itself are nice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnB,

      I’m sorry to hear your Samsung remote turns on other nearby Samsung TVs. Although the remote can’t be paired to a specific TV as it uses an IR signal, you can take advantage of the remote control function within the SmartThings app. If both TVs have been added to your SmartThings app on your tablet or mobile device, you can use the app to control each device individually.

      If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV for this price point

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this TV. We bought it to replace an older Samsung TV. The operating system is good and you can password protect thing with the parent controls. The sound is really good and so is the picture. For the price point. We are really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price…. Love Samsung tv’s….

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade to a bigger tv, very nice picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great upgrade from my plasma TV of years gone by. Still getting comfortable with the many features and functions that this smart TV offers. Be sure to have an internet connection. I was prompted to confirm that an download was needed to update the system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for our family room and clear picture. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are sharp and vibrant, and the size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture…… easy to install………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is EVERYTHING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated how the descriptions wouldnt let me know but this is everything that i wanted. My old samsung tv wrnt out and i was ecstatic to learn the xbox gamepass and allows me to play in my office without having to hookup my xbox. I love love love this tv and will be buying another soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above average for price point.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Only downside is the internet and response time with remote is slightly delayed about .2-.35 seconds which is very noticble. Besides that very great and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model today and have been watching it for 4-5 hours. So far so good. Appears to be brigther than the 690 and 700 models that I had before.

    I would recommend this to a friend