Customer Ratings & Reviews
- Model:
- UN58CU7000FXZA
- SKU:
- 6537362
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality and ease of use of the 58” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the value for the price and vibrant colors. However, some users express dissatisfaction with the remote control's responsiveness and the lower volume levels. The smart features and ease of setup are also frequently praised.
This summary was generated by AI based on customer reviews.
Delivery & set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the sake was interesting, I wanted a certain window to deliver it and they wouldn’t give it to me a third party delivers and installs, so I said no, didn’t know that cancelled the order which I had to do all over again, wasn’t happy
I would recommend this to a friendSo far So good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model today and have been watching it for 4-5 hours. So far so good. Appears to be brigther than the 690 and 700 models that I had before.
I would recommend this to a friendGreat tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best tv that I have ever had before. Affordable fee and great work! Awsome
I would recommend this to a friendToo much reality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, The only downside would be the UHD, its not like watching regular tv, its more like being in the actual filming studio not on a screen. Maybe too real. We'll probably adjust over time, but thats about the only flaw for us.
No, I would not recommend this to a friendBest TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 58" Samsung TV. I love it. Screen picture is just like being there, so clear and bright. I love Samsung products. They a very good quality. I would recommend this TV for everyone. You will not be disappointed.
I would recommend this to a friendgreattt
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been having it for over a year and it has been great!
I would recommend this to a friendgreat experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase at a great low price, the service was great! I got the item at the price listed on line even though the store employee had difficulty, he made everyting work out.
I would recommend this to a friendGreat buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv for the price. Love that all my streaming apps are on it and that there are quick select buttons on the remote. Be sure to check the software update every couple of months.
I would recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd tv replacement in less than 2 years due to this model being not fixable. I’m praying this time it works better and longer than the last.
I would recommend this to a friendSamsung 58" CU7000
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked as described. All my Samsung TV bought at Best Buy are great.
I would recommend this to a friendSamsung Tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv excellent service absolutely happy wuth purchase.Great Quality.
I would recommend this to a friendGreat Tv great price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for over a year now and no complaints. I love it!
I would recommend this to a friendFavorite go for electronic & moore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy in Medford, Oregon, have the very best selection of appliances, electronics, phones, and computers, and by using my Best Buy Credit Card, i get a percentagaed.
I would recommend this to a friend58" Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to power down at times & I have to restart it...I don't know if its the TV or something w my house.. Also I can record much less at a time & if I do too much, it cuts of the shows..again, I don't know if its the TV or the boxes hooked up to it..
I would recommend this to a friendSamsung technology for good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and picture clarity is very good. I own 2 Samsung big screen T.V.’s and they both give me great enjoyment on sports,movies, and other programs I watch. Couldn’t ask for anything better for the cost of my Samsung’s.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice TV, Poor Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a beautiful picture; however, the sound is awful. We have to put it up to 78 to hear it. Very disappointed. We are purchasing a sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Babyboy,
Thank you for purchasing Samsung's CU7000F TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quickest and easiest customer care/service I ever experienced. I ordered for drive up and it came out super quick. I showed them my code and boom they load it up.
I would recommend this to a friendPerfect size
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! Already had a smaller version of this tv so buying a second was a no brainer.
I would recommend this to a friendOverall Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like the tv. I have only had the TV a little short of a month and cannot figure out how to properly use the timer to turn the TV off after so many hours of no activity. This may be just a literacy problem. :-)
I would recommend this to a friendBrand response from Samsung
Posted .Hi MB1227,
Thanks for reaching out and letting us know you are having trouble finding the Sleep Timer on your CU7000 TV. To access your Sleep Timer, go to Settings > All Settings> General > System Manager > Time > Sleep Timer.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
CRYSTAL Clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase we are super happy with the resolution and upscaling of older movies. I definitely recommend this TV.
I would recommend this to a friend