Customer Ratings & Reviews
- Model:
- UN58CU7000FXZA
- SKU:
- 6537362
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality and ease of use of the 58” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the value for the price and vibrant colors. However, some users express dissatisfaction with the remote control's responsiveness and the lower volume levels. The smart features and ease of setup are also frequently praised.
This summary was generated by AI based on customer reviews.
Delivery & set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the sake was interesting, I wanted a certain window to deliver it and they wouldn’t give it to me a third party delivers and installs, so I said no, didn’t know that cancelled the order which I had to do all over again, wasn’t happy
I would recommend this to a friendAbove average for price point.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Only downside is the internet and response time with remote is slightly delayed about .2-.35 seconds which is very noticble. Besides that very great and reliable.
I would recommend this to a friendBest TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 58" Samsung TV. I love it. Screen picture is just like being there, so clear and bright. I love Samsung products. They a very good quality. I would recommend this TV for everyone. You will not be disappointed.
I would recommend this to a friendToo much reality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, The only downside would be the UHD, its not like watching regular tv, its more like being in the actual filming studio not on a screen. Maybe too real. We'll probably adjust over time, but thats about the only flaw for us.
No, I would not recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd tv replacement in less than 2 years due to this model being not fixable. I’m praying this time it works better and longer than the last.
I would recommend this to a friendGreat buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv for the price. Love that all my streaming apps are on it and that there are quick select buttons on the remote. Be sure to check the software update every couple of months.
I would recommend this to a friendgreat experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase at a great low price, the service was great! I got the item at the price listed on line even though the store employee had difficulty, he made everyting work out.
I would recommend this to a friendSamsung technology for good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and picture clarity is very good. I own 2 Samsung big screen T.V.’s and they both give me great enjoyment on sports,movies, and other programs I watch. Couldn’t ask for anything better for the cost of my Samsung’s.
I would recommend this to a friendvery good quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a nice clean image quality and the best buy employee helped me get it into the car
I would recommend this to a friend58" Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to power down at times & I have to restart it...I don't know if its the TV or something w my house.. Also I can record much less at a time & if I do too much, it cuts of the shows..again, I don't know if its the TV or the boxes hooked up to it..
I would recommend this to a friendFavorite go for electronic & moore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy in Medford, Oregon, have the very best selection of appliances, electronics, phones, and computers, and by using my Best Buy Credit Card, i get a percentagaed.
I would recommend this to a friendI would but it again
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems, I will only buy Samsung !!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has never let me down and I have purched 3 from Best Buy!
I would recommend this to a friendGreat tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best tv that I have ever had before. Affordable fee and great work! Awsome
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quickest and easiest customer care/service I ever experienced. I ordered for drive up and it came out super quick. I showed them my code and boom they load it up.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice TV, Poor Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a beautiful picture; however, the sound is awful. We have to put it up to 78 to hear it. Very disappointed. We are purchasing a sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Babyboy,
Thank you for purchasing Samsung's CU7000F TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
EZ purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchasing experience on line went flawlessly, the item was ready to be picked up in less than an hour and was brought out immediately upon my arival. Very impressed with the service I received
I would recommend this to a friendOverall Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like the tv. I have only had the TV a little short of a month and cannot figure out how to properly use the timer to turn the TV off after so many hours of no activity. This may be just a literacy problem. :-)
I would recommend this to a friendBrand response from Samsung
Posted .Hi MB1227,
Thanks for reaching out and letting us know you are having trouble finding the Sleep Timer on your CU7000 TV. To access your Sleep Timer, go to Settings > All Settings> General > System Manager > Time > Sleep Timer.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Samsung 58" CU7000
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV worked as described. All my Samsung TV bought at Best Buy are great.
I would recommend this to a friendTV Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product and a great deal! Our TV went out with no notice and we immediately got online and found what we wanted. Went to Best Buy - a no hassle purchase.
I would recommend this to a friend