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Customer Ratings & Reviews

Your price for this item is $360.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 831 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the outstanding picture quality and ease of use of the 58” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the value for the price and vibrant colors. However, some users express dissatisfaction with the remote control's responsiveness and the lower volume levels. The smart features and ease of setup are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 831 reviews
  • Rated 5 out of 5 stars

    TV is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. You definitely recommend tv to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my bedroom. Very pleased with my purchase would highly recommend purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture clarity always liked Samsung because of this reason. You just can beat the promotional price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was great, I really like the picture clarity and I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were very helpful and I love my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    58 inch is a perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the money. It’s the new 2023 version and much faster than older ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! It was a good buy! We are enjoying our new TV! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great features, great display. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung TVs. Sound quality is a little lower than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, good price for what it offers, i totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement tv Bought the 5 year insurance and Only after 3 years, I had to get a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe the clarity! It feels like we are in the movie theatres!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person i made the purchase for loves the tv. Will look into maybe buying myself this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than any Ryoko

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set. control is easy to use. just wish it was 60 inches in size. no 58. but i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv great purchase and a perfect size. Highly recommended buying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought I did not expect to see all these options in there. Great TV I'll recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great experience replacing our broken tv thru the best buy warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great product. Guys who delivered where great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect from Samsung combined with the great deals of bestbuy! Win!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully this one lasts!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got lasted 3 days before it went haywire. After a few minutes with the tv on it would have a ton of moving vertical lines and lots of static. The second one has lasted a couple weeks so far. I told Best Buy that’s one way to get me to buy the extra warranty. As long as it keeps working it’s a normal tv, sound kinda sucks. I had 5 year old Samsung that the sound was better.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jennifer,

      Thank you for your feedback on the CU7000 TV; please know it will be shared with our internal teams. We also appreciate your patience in having to deal with the hassle of a return.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung