Customer Ratings & Reviews
- Model:
- UN58CU7000FXZA
- SKU:
- 6537362
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality and ease of use of the 58” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the value for the price and vibrant colors. However, some users express dissatisfaction with the remote control's responsiveness and the lower volume levels. The smart features and ease of setup are also frequently praised.
This summary was generated by AI based on customer reviews.
Tv works great nice picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we were looking for at a great price. Thanks!
I would recommend this to a friendTv Samsung 58 pu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, and good atention valió la pena comprar en bestbuy
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is always good quality. The delivery service was good too.
I would recommend this to a friendNo one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome the sales people were awesome my whole experience was awesome
I would recommend this to a friendChuck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at store, good picture, easy setup..
I would recommend this to a friendPicture perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV and the sales rep that helped me was the best
I would recommend this to a friendTv purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and I received great customer service
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very that money can buy I very plesae with mypurchase$$$$$$$$%%$$$$
I would recommend this to a friendSo good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Would prefer more accessory ports.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great buy for the price! Can’t beat it worth every penny
I would recommend this to a friendEnjoying my Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much enjoying this TV. Great for my garage man cave.
I would recommend this to a friendTV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but sound even with a soundbar sounds tinney.
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my dad as a replacement set. He love's it !
I would recommend this to a friendBuy tech plan too
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement as older tv was not in my tech plasn
I would recommend this to a friendSatisfactory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very satisfied with this purchase would recommend to other buyers
I would recommend this to a friendSamsung Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, needed to upgrade to get prime and Apple TV.
I would recommend this to a friend1000 time better than my last HiSense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent contrast bright colors and very easy to set
I would recommend this to a friendThere is no tv available after I paid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I made my purchase at the store, they confirmed the TVs were in stock and I arranged to pick them up in the morning. However, upon my arrival, the TVs were not there. Despite the inventory indicating availability, they had no TVs in the back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TawekeA,
Thank you for sharing your experience with purchasing the CU7000 TV at Best Buy. I recommend sharing this feedback with your local Best Buy. I hope they are able to resolve your issue quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for choosing Samsung!
~ Samsung Advisor
SmartHub Locked up after 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a Samsung fan, but this TV was garbage. It would constantly switch to SamsungTV broadcast, which was annoying, and then the SmartHub crashed and couldn't be fixed, making the TV worthless for me. I got about 15 months out of it. Just to have a tech come out would be $200, or I can get a similar/new TV for $230.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Netflix is not working properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks good. Except Netflix app is keep hanging. So, in order to see Netflix, I have to cold boot the TV every weeks. Something wrong, I do not know what is happening.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I'm very sorry you are experiencing issues with your Netflix app on the CU7000 TV. I have a few troubleshooting steps for you to try.
First, I recommend ensuring the Firmware on your TV is up to date. Go to Settings> Support> Software Update.
Next, I recommend ensuring the Netflix app is up to date by going to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Next, select the Netflix app and select "Update," if available. If the issue persists or if there is no Update available, we will try deleting and reinstalling the app. To do so, navigate to “Apps” on your Smart TV and select “Settings” from the top right corner. Next, select the app. Finally, select Delete, and select Delete again to confirm.
Then, we will reinstall the app by returning to “Apps” on your Smart TV and selecting “Settings” from the top right corner. Click on “Netflix” and then select “Reinstall.”
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor