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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 583 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 58" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, vibrant colors, and reasonable price. Many users appreciate the easy setup process and user-friendly menus. However, some users have expressed concerns about the cluttered remote control and the quality of 4K content for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 583 reviews
  • Rated 5 out of 5 stars

    Amazing TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been watching this TV nine stop. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have is that the tv is not as easy to operate as the other Samsung TV I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amaze balls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! No problems whatsoever!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Wireless Fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV's have a known issue with the wireless staying connected. Every time you turn on the TV you have to go to network settings to re-find your access point. Takes a minute to complete but this shouldn't be an issue in 2019. Samsung's answer is to run a hard cable as that provides better connectivity. I've bought an LG and think it's comparable on everything plus its wireless works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv ! But now they have better TVs out there !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the geek squad handling the delivery except they didn't leave a owners manual

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    O.K TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an O.K tv. This is my second Samsung tv. Previous HD Samsung was great this one not as good in comparison for being a 4K. Frustrated that I can not have picture size adjust automatically when going from HD channels to standard Def. My older Samsung was able to. Obviously a TV issue not cable signal.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is that sometimes the words do not match the lip movement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad tv just dont care for the speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv just not good speaker sound. you need to invest in a speaker bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced a small issue with a image glitch but Best Buy Gabe me a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal but price was little higher remote is not good quality is fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bright picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how slim the tv is. Fits my space well and it was easy to hook up.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    Bad HD 4K ULTRA TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put hosed this because I've always considered Samsung as an elite product. In this case I was definitely wrong. The picture and sound quality were horrible. The refresh rate is only 60htz which has been around since the 1990's. Best Buy was extremely kind and supportive and helped me purchase different much better TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. I actually love it and will recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture & features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv - only problem is sound not the greatest

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great TV if it didn't turn on and off by itself after shutting it down. Called Support and they can't do anything about it. Samsung Support sucks. If you don't mind the TV being on all the time then buy, otherwise I wouldn't waste your time in buying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was Good in the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good in the beginning. Lasted 2 years and has lines on it. Called Samsung no help offered. Lesson learned get the Geek Squad warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    reasonable price but unstable software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it openbox. somebody the picture style kept changing from standard to dynamic so I had to return. Hopefully that doesn't happen with a new one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Last Long for a TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great tv for the brief time it lasted. At just over 2 years old, it developed a dark vertical bar through the screen. I'm losing my faith in Samsung after having been a dedicated customer for years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's an average TV. Price was very good though.

    No, I would not recommend this to a friend