Customer Ratings & Reviews
- Model:
- UN58U7900FFXZA
- SKU:
- 10901725
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price with product. Deal of the day is awesome! Just what I needed.
I would recommend this to a friendSamsung 58"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture for 58" TV, can't beat it for the price.
I would recommend this to a friendmy new tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.interface could be a little more user friendly otherwise good
I would recommend this to a friend
Samsung TV is a letdown
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Smart TV software is practically unusable, right out of the box the TV had an issue many of these TVs seem to have where the Smart Hub software is stuck updating and thus you cannot download ANY apps. I tried letting the TV sit, tried many different resets and manual resets and nothing. This TV is at least decent as a display for a Roku Stick that actually has software that can be used. If the idea of a smart TV is supposed to be convenience and ease of use this TV model has failed at both. If Samsung could focus on creating a reliable software for their TVs perhaps they’ll finally be usable. Overall you’re better off looking into LGs or Sony’s or even cheaper TVs such as TCLs or Hisense that have software that you can actually use out of the box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NOAH,
Thank you for your review. If you've successfully logged in to your Samsung Account but Smart Hub isn’t loading or functioning correctly, try the following steps:
1. Check your internet connection: Go to Settings > Network > Network Status to confirm the TV is connected to a stable network.
2. Cold boot your TV: With the TV on, press and hold the Power button on your remote until the TV turns off and back on. This can help clear temporary glitches.
3. Reset Smart Hub: Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. This will reset Smart Hub apps and settings (you may need to log back into your apps).
4. Check for firmware updates: Go to Settings > Support > Software Update > Update Now to ensure you’re running the latest version.
If Smart Hub still doesn’t load after these steps, we’re happy to assist further. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Fast Pick up option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online and was ready in just a few minutes.
I would recommend this to a friendInsigna tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but the sound quality could be better
I would recommend this to a friendGet a LG or Sony Instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks great, but barely works. I wish I would have returned it. It disconnects from the Wi-Fi constantly. I can't even watch a 20 minute episode wirhout the TV dropping the connecrion multiple times. It is infuriating. Every other device in my house works fine and has no connection issues; it's just this Samsung Tizen TV that can't function. I've tried resetting my gateway, my TV, and even changing the DNS. Nothing works. Avoid Samsung TVs at all costs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrookeB,
Thank you for sharing your experience. If your TV is having trouble maintaining a wireless connection, please try the following:
1. Distance matters – Keep your TV within 50 feet of your router. Avoid placing the router behind walls, furniture, or electronic devices.
2. Minimize interference – Turn off nearby wireless devices that may disrupt the signal.
3. Power cycle both devices – Unplug the TV and router for 30 seconds, then plug them back in.
4. Run diagnostics:
o Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
o Settings > Support > Device Care > Self Diagnosis > Wi-Fi
5. Update firmware: Settings > Support > Software Update > Update Now
6. Factory reset (if needed): Settings > All Settings > General & Privacy > Reset > Factory Data Reset
If you continue to experience issues, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
58 inch samsung flatscreen N.I.B. destroyed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give negative stars it would more accurately describe my experience with best buy . I originally purchased this tv set on best buy.com , but chose to puck up at the local store in levitown, N.y. . When arriving home and unpacked the set , the screen was totally destroyed , cracked all over . After immediately bringing the set back to the store , i was told they couldent do anything for me , it was best buy.com responsibility, when I contacted the website , they told me the store itself was at fault . So back and forth , neither side of the same company ,neither taking responsibility, and blaming the other . Finally i had to have my credit card company step in . Final note i was a life time best buy customer, and will no longer shop there , and will do my best to spread the WORD . Dont use BEST BUY for any purchases either online or at the store. They are simply the worst . No customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ErikG,
Thank you for sharing your experience with us. We are very sorry to hear about your experience with Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Sound bar issues but nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a beautiful TV But I cannot My speaker to sync with it. It does not have a place to plug in the speaker and it does not work wirelessly well. So that's my biggest problem
I would recommend this to a friendBrand response from Samsung
Posted .Hi AnthonyB,
I'm sorry to hear you're experiencing audio delay issues when pairing Bluetooth devices with your U7900 TV. Before using Bluetooth, please keep in mind the following:
1. Bluetooth devices and Wi-Fi Speaker Surround Setup cannot be used at the same time.
2. Compatibility issues may occur depending on the Bluetooth device - for example, some mobile-exclusive headphones may not work properly depending on the environment.
3. Lip-sync (audio delay) errors can occur with certain Bluetooth setups.
4. The TV and Bluetooth device may disconnect if the distance between them is too great or if there are obstacles.
If the delay continues, we recommend using a wired connection (HDMI) for improved audio performance.
Should you have any questions or need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~Samsung Advisor
Terrible Connectivity / Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good. Terrible connectivity. Worst of any TV I've owned. Had to add a range expander for this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesB,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~Samsung Advisor
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an old Vizio. For the price, you can't go wrong with this TV. Picture and sound quality is awesome !
I would recommend this to a friendTop notch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is impressive. Samsung provides numerous features at this price point. The picture quality is excellent, and its flat back simplifies attaching ambient lighting. When used with Hue Sync, it delivers an exceptional experience!
I would recommend this to a friend