Customer Ratings & Reviews

The stove and oven work very well. The only real problem with it so far is when you use the oven, a lot of heat comes out of the vent and heats up the kitchen.

Love the product. Excellent delivery. Very nice sale person. Over all we really like the product tht we bought!! Went couple of times there and just love it.

Had for about 3 weeks and I can say this is the best appliance I’ve ever used. LOVE the convection setting. Works like a dream. Husbands very pleased too. 10/10 would definitely recommend.it’s so good my mothers looking into getting one for herself!

Have had this over a month now and love it! Cooks food well throughout and preheats quickly

After just 2 months of use it is still very early to comment on reliability. I was shocked at the huge flame that comes out of the large burners - that is a safety concern if kids start the burners as the large burners are located at the front of the range. We like the stainless steel range top and the storage drawer under the oven, which has good rollers in comparison with other ranges in the market that have awful drawers.

Worked well for the first year before showing off how cheaply made it is. The stovetop burners are really great for things that need a lot of heat, but even the smallest burner on the lowest setting tends to boil things that I'm just trying to simmer. Can be frustrating to clean considering the steely look makes any smudges or debris stick out like a sore-thumb and the stove top area has no easy way of cleaning up spills or messes without going through a ton of paper towel or staining up cloth towels. But it will come clean with some elbow grease. The oven can be frustrating because it doesn't maintain the heat you set it for after preheating is done. You'll hear it turn on to heat up, but rarely, unless you are cooking something for a long time, will it get back to the temperature you started it on. Turning up 25-35 degrees higher than what you want can fix this issue. The materials inside the oven come clean REMARKABLY well when using the self clean cycle, but the window is permanently stained after a year of use and no amount of cleaning chemicals or elbow grease will get it like new again. The most unpleasant thing, however, has been the control knobs for the stove-top. After a little over a year of use, two of the knobs have broken off within two months of each other. No excessive force was accidentally given to them, they just wore out and broke and will not firmly stay in place enough to turn on the burners. And what's more infuriating is that the protection plan I shelled out for will not cover getting these replaced. Samsung has been an increasingly disappointing brand that hasn't put out a worthwhile product in 10 years. They used to be my go-to, but in recent years, I've had far better luck with LG. My first 4K TV was a Samsung that lasted for a little over 2 years before the screen died unexplainably. My first dishwasher was a Samsung that didn't even make it two years before the seals on it wore out and it began leaking during every wash cycle; and what's more the type of gasket needed was no longer being manufactured to replace it with. The last Android phone I had before going to Apple was a Samsung that I had to have replaced THREE TIMES because the charging port kept malfunctioning and would no longer work. I still have a washer and dryer from over 14 years ago by Samsung that work terrifically and my first big-screen TV is a Samsung from 2013 that still works and has a really solid picture and color quality. But ever since 2014-2015, their products have become unreliable trash, and this oven will be the last purchase I ever make with them.

Very happy with the range. The air fryer was setting off or fire alarms the first couple of times, but all good now, and my chicken wings are coming out great. The griddle is somewhat small for making breakfast but that’s my largest gripe so far.

It’s a great range oven! It boils water fast, cook’s evenly and has a great griddle. The oven is awesome and cooks evenly too!

Nice stove and love stove top. The fryer rack had a discolorations

Nice upgrade to my kitchen. Cooks very well. Love the stainless steel cooktop, very easy to keep clean.

Very nice Enjoy cooking all my good foods and all my baking needs that I have and Enjoy eating

Great stove took cook on , best stove I’ve used in along time .

Love it best thing I ever got for my kitchen awesome

A beautiful, well built stove. The convection feature is a delight to use. The stainless steel is very easy to keep clean. However, the supplied griddle is inadequate for more than one person, imo.

Great stove, works great, great quality, overall awesome with 5 burners.

Unfortunately, we purchased this range thinking it was a good buy. It functions good for cooking simple dishes, but you so much as try to cook some beans or tamales and it literally does not withstand the heat. The stove top burners looks discolored after our first time cooking tamales. The rubber nubs that hold the grates up on top of the stove melt off. The “stainless steel” also did not withstand the heat and was discolored. We called best buy and Samsun customer support and neither were willing to help us besides sending replacement grates. We were requesting to be allowed to return the product since it clearly is not a functional stove and the answer was no since “it has no defect.” Apparently, all the things that are wrong, like the discoloration, is our fault for cooking with the wrong pot (which we’ve been using for decades). In summary, do not buy this stove if you plan on using it for cooking.

I absolutely love this stove, not only is she beautiful,but the features blow my mind!!! Im not sure where all the negatives reviews are coming from, but i am beyond happy with my purchase

We like the stove but could do without the middle long burner with the grate. The grate gets in the way when you use big kettles on the other burners.

All features are useful and easy to use. I love it. This is the best stove I ever owned. The Air Fry works great. Also love the integrated griddle (removable) in the middle of the stove, the WIFI connectivity, and timer resets for safe and effective long duration cooking. I am very happy with my purchase and would recommend.

This stove is fabulous! The oven heats up quickly and maintains consistent heat. The burners are different sizes and BTU's which allow for perfect boiling or simmering. The grill plate is removable and allows for my huge pot to simmer nicely. Two broiler settings, optional convection oven, I love this stove.