Customer Ratings & Reviews
- Model:
- NX60A6711SS
- |
- SKU:
- 6447915
Customer reviews
Rating 4.6 out of 5 stars with 523 reviews
(523 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Ease of Cleaning4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the air fry option, ease of use, and WiFi capabilities of the 6.0 Cu. Ft. Freestanding Gas Convection+ Range. Many appreciate the design and overall look, with some specifically mentioning the stainless steel and burner size. However, there were a few complaints regarding the appearance of the knobs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Stainless Steel Samsung Gas Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love! Love! Love! Previous range was 20+ years. This is a refreshing upgrade. Sleek and connects to wifi. Haven't tried the air fryer yet, but I am most pleased, so far. Rocking & rolling
I would recommend this to a friendRated 5 out of 5 stars
Samsung gas stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was delayed but that's the weather. So happy with stove, well made the air fryer option is amazing!
I would recommend this to a friendRated 5 out of 5 stars
Samsung 30-in 5 Burners 6-cu ft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I have not used the Air Fry option yet, but have used the Range Top, Bake and Convection. The wifi connection is easy-to-setup.
I would recommend this to a friendRated 2 out of 5 stars
Nice Features, but Numerous Flaws
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large oven with convection and air fryer features. Cons: 1. Build quality feels flimsy compared to previous range. 2. Control pad is frequently, intermittently, non-responsive. Buttons either do not work or lag input action, leading to erroneous temp and timer settings. 3. Possibly a function of large oven, preheat time is very long. 4. Stove audio alert/tone is an extraordinarily irritating three time repeat of an annoying tune. I am very surprised that, first, test groups did not note this and, secondly, that on a connected control system there is not a means of adjusting tones and behavior (like multiple ringtone selections on and cordless phone). 5. Timer alarm acknowledgement is poorly implemented. Once a timer sounds, a short touch of the timer button SHOULD kill the above mentioned long alert. It does not...you must press and hold the timer button for 3 seconds to acknowledge. Also, once the annoying three repeat tune ends on its own, it does not realarm if not acknowledged. 6. Converted to propane, with proper orifices installed, range of heat control on burners is very limited, essentially on full for 80-90% of knob range, then a very small amount of knob motion range to adjust flame level. 7. Rubber feet on stovetop grills melt. Have not been able to identify a replacement part at Samsung or major appliance parts vendors. 8. Unable to locate any parts other than manuals online when model number is entered, almost like it is a ghost range. I would NOT buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PEF3,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with Samsung.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
We would like to hear more about your concern.
For the immediate resolution of your concern, you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144395033
Thank you for choosing Samsung.
^Ross
Rated 3 out of 5 stars
Looks robust…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though fashionable, it seems like the oven is not heating as well as my old model. Everything is taking several minutes longer to bake. Still on the fence about recommending. Less expansive model may be just as good.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Here is a link for troubleshooting steps for your oven that is not heating food; kindly click the embedded words.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshoot/TSG10001298/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148039333) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 5 out of 5 stars
Stylish and functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stove for my in-laws. They loved the modern look of it. The oven is ample and comes with racks that any cook will appreciate. The burners are stable and it comes with a griddle top too. Overall I am very happy with my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there! Thanks for leaving a wonderful review of this Samsung range! ^Ty
Rated 5 out of 5 stars
me encanta.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.me encanta tan perfecta y bella. cumple todas las funciones que promete facil de limpiar
I would recommend this to a friendRated 5 out of 5 stars
samsung oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.samsung stove so far works and looks great would like it better if i could get air fryer to make decent fries delivery was great guys were very polite
I would recommend this to a friendRated 3 out of 5 stars
Poor BBservice-installation took more than 1 month
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 star for the BB service else would give it a 4 star easily. Product was purchased but waiting more than 1 month but delivery date appointment was never available. Spoke with BB reps for hours before they offered me this stove as replacement for my original purchase which was slightly different. The stove itself is elegant and does it jobs. The wifi enable device is very deceiving because you still need to manually turn it on after enabling the oven with wifi app. So the wifi is pretty much useless. The safety measures in place is understandable but advertising it as wifi device is not accurate. Other than that the product itself is very good looking.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Reference Ticket number:
1144893089
^^Ross
Rated 5 out of 5 stars
Wonderful Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new oven. It works very well and I love the colors outside and inside. Suits my kitchen very well.
I would recommend this to a friendRated 5 out of 5 stars
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built-in air fryer is a must! Didn’t realize this was a feature that I had to have.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. I would recommend it to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Balue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve purchased multiples of this stove for renovations and no issues. Great value if you can catch a Samsung package deal
I would recommend this to a friendRated 5 out of 5 stars
Samsung gas range with air fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gas range with air fryer! I havent gotten it very dirty yet so i can't comment yet about that but its also very nice to look at, which is important in my open concept townhouse. The air fryer feature is fun and works great!
I would recommend this to a friendRated 5 out of 5 stars
I love my Samsung range.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. I read where other people said the air fryer didn’t work so well. That has not been my experience. It makes great french fries. Even pork chops are great fried in breadcrumbs in it.
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good and fish is wonderful wife love it. Definitely recommended
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven/range! Cooks very evenly and is easy to clean.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Additional To The Kitchen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had this gas range for a couple of days, but so far we are very impressed with it. We can't wait to try out the No-Preheat Air Fry option, as well as bread proofing, and dehydrator functions in the near future.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We're happy to hear that you enjoy this Samsung range! ^Ty
Rated 5 out of 5 stars
Stainless steel oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven. We got it for black friday and the family has loved it. Sleek looking and no issues
I would recommend this to a friendRated 5 out of 5 stars
Kitchen stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So fot there's nothing to hate with this stove. Everything works great.
I would recommend this to a friend






















