Customer Ratings & Reviews
- Model:
- NX60A6711SS
- SKU:
- 6447915
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the air fry option, ease of use, and WiFi capabilities of the 6.0 Cu. Ft. Freestanding Gas Convection+ Range. Many appreciate the design and overall look, with some specifically mentioning the stainless steel and burner size. However, there were a few complaints regarding the appearance of the knobs.
This summary was generated by AI based on customer reviews.
Buyer Beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control board broke after only 2 years. A $500+ repair is required after a short while using this product. What's worse is that the replacement parts are very hard to procure with several places having unknown backorders.
No, I would not recommend this to a friendBesy Buy/ Geek squad service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this range along with bestbuys Geek Squad protection. The stove is a lemon. We recently start smelling gas and called bestbuys for service and thats when everything went crazy. They came out and said there was no leak and to call gas company, they came out and confirmed the leak was with the appliance and i'm still waiting for it to be corrected. I haven't had the use of my stove for 3wks now. I'm questioning the geek squad reputation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Junk range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst appliance I have ever owned. Worked great for the first year then shortly after one year when the warranty had expired it continually beeped and the oven won’t turn on. Replaced the main control board, display module and temperature sensor. Still beeps and oven won’t stay on. No error codes displayed and Wi-Fi app says it’s fine.
No, I would not recommend this to a friendi got fired from my job because i wasn't on task
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my boss fired my for using up all the ink in the printer. Like bro i was just trying to print some funny pictures and give them to him then he said i never pay attention to anything he says and that i'm always immature and something else but i wasn't really listening to him because he's dumb and not cool like me\ then my wife left me because i never listen to her idk why so yea
I would recommend this to a friendThe Samsung Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this purchase . The range is excellent .
I would recommend this to a friendYes to samsung, no to Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy from any other company. The product appears good based on google, but Best Buy is the shadiest company to buy from. Their customer service team is trained well to ignore the customer. They will robot you i to insanity.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille