Customer Ratings & Reviews
- Model:
- NX60A6111SB/AA
- |
- SKU:
- 6447890
Customer reviews
Rating 4.4 out of 5 stars with 594 reviews
(594 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Ease of Cleaning4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the griddle, ease of use, and WiFi capabilities of this 6.0 cu. ft. freestanding gas range. Many appreciate the range's performance, price, design, and features. However, some customers reported issues with the knobs and timer. A few also mentioned that the instructions could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Griddle
Rated 5 out of 5 stars
An amazing range!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range is very capable and looks great! I especially love the integrated griddle. There is a large burner under the griddle which makes the heat evenly dispersed on the griddle. The oven heats up quickly too. The app/WiFi connectivity functionality is very limited. I would like to be able to turn my oven on remotely, but all I can do is turn it off once it is on, and see if the stovetop is on. Other than that, everything is great and it seems like a well built range!
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Stove w/wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to understand instructions. Looks nice and easy to clean.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Wrong color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range itself is nice and works well. However, I ordered this range in stainless steel and the range I received was black. The carton it was in was labelled as stainless steel so this was probably the manufacturer's error. After hauling this range 50 miles home, I did not bother to return it.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Wifi
Rated 5 out of 5 stars
I love it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve made. I love the WiFi feature as well. My food cooks evenly both on the stove and in the oven.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Griddle
Rated 5 out of 5 stars
Samsung #1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range! Eazy install and worked perfect oven, burners and timers hreat. Great buy!
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Griddle
Rated 5 out of 5 stars
My stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove it is as good as advertised the downside was my delivery it was canceled three times without informing me but it finally arrived after two weeks.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Griddle
Rated 5 out of 5 stars
Awesome range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, fits my kitchen nicely. Really love the griddle.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great and the delivery was timely. They did a great job with the delivery.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Wifi
Rated 4 out of 5 stars
Where's the wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do like my new stove ,but have learn how to use the wifi .
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend - Pros mentioned:Griddle
Rated 5 out of 5 stars
Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Would recommend to anyone looking for a stove.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Money Well Spent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stove for my grandma for her birthday and she loves it. All the features are perfect!
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend- Cons mentioned:Knobs, Timer
Rated 1 out of 5 stars
Another Poor Quality Item From Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worse purchases I've ever made in my life. Poor quality, knobs broke after 3mths, timer issues, burner issues ... countless issues.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Willy,
We know how important it is to have a reliable appliance at home. Let us help.
Here is a link for troubleshooting step for the burner issue of your range, kindly choose the one that matches and kindly click the embedded words.
Flame issues on Samsung gas cooktop or range.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#flame-is-an-unusual-size-or-shape
Here is a link for the troubleshooting step for the timer issue of your range; kindly click the dropdowns and kindly click the embedded words.
Set or clear the timer of your Samsung oven.
https://www.samsung.com/us/support/answer/ANS00088062/
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147866246) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 4 out of 5 stars
Baking queen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new purchase.. It was a great value for the price.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bestprice, easy purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range was purchased for a rental. Best Buy made the purchase and delivery very simple. The sale price was very competitive
I would recommend this to a friendRated 5 out of 5 stars
Cocina nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color and the material looks really good in My kitchen
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new range but was disappointed there were no instructions how to turn the oven on. I have not had the button controls before and was confused.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friend- Cons mentioned:Knobs
Rated 1 out of 5 stars
Poor Quality - Avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range works great for a couple of years but soon the knobs will start breaking off. You can buy a pack of them pretty cheaply so it’s not that big of a deal. But soon after the igniters will start to fail, repeatedly. Ugh. I would choose a different brand. Also, for the love of God, avoid Samsung refrigerators at all costs.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Preparing meals requires a reliable range. Let's get the information you need to ensure the range operates properly.
The link below will help you identify why the igniter of the range is not working and how to address it. Select the scenario that best fits your situation and learn more by checking the hyperlinks.
Flame issues on Samsung gas cooktop or range:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
You can check the availability of the replacement knobs and other parts of the range by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147478843) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Rated 2 out of 5 stars
I loved it till it error caused oven unusable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved the stove but sadly it got a C-F2 error after having it 1.5 years (and right before Thanksgiving cooking). Communication error between main circuit board and touchpad. Took a chance and replaced the touchpad (ribbon cable came with it) and still have the same error. If it is the main circuit board, it cost half the cost of what we paid for the stove. Oven is totally unusable. Will not buy another Samsung oven and don't won't buy another "Smart" oven. It's a gas stove so there is very little "Smart features" to use. Don't need fancy electronics on a stove, just something else to cause problems.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Fitzann121,
We want to ensure that you have the best range possible. We want to speak with you directly to provide support and see what other options we can lay for your range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146527013, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 5 out of 5 stars
Samsung stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I recommend this stove to everyone excellent brand
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Bad customer relations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my stove/oven. The issue is that the factory authorized rep refused to fix my appliance. I had a rodent in my house to cut one wire. After spending an hour on the phone with a customer service rep that really didn’t speak that clear of English, they sent a factory authorized rep to my home to look at the stove. After refusing to fix it, I got back connected with customer service. It was a text and it took way over an hour for the people to refuse to sell me the part that’s needed for me to fix it. I went to about six different locations in Dallas, Texas, and could not find the part myself.. while it may appear, they have good customer service. Their whole point is to upsell you and to force you to buy a new one.! my advice to spend an extra 50 bucks and get a decent whirlpool.
This review is from Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that your experience with the factory-authorized representative could have been better, SallyS. We want to speak with you directly to offer support and discuss options for fixing your range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147814047, to help our team pull up your information when you message us.
Have a great day.
-John














