Customers are delighted by the 6.0 cu. ft. Freestanding Gas Range, especially the helpful griddle, overall performance, and ease of use. The WiFi connectivity and impressive design are also well-received. However, some customers have reported issues with the knobs and control panel, while others found the instructions unclear.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 616 reviews
Pros mentioned:
Griddle
Rated 4 out of 5 stars
Oven
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great, like the griddle part. Warmer is a little cumbersome
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with my new stove and most of all the expert advice from our sales person who inquired what we needed and wanted in a new stove. The installation went well without a hitch! Have made purchases before and without a doubt, will go to Best Buy again.
Hi there Sunshy159, I want to congratulate you on your choice of Samsung in your home. We are honored and appreciate you sharing. Welcome to our Samsung family. ^Brad
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Samsung stove
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality.. cooks very good. Easy to clean. Looks very nice
This reviewer received promo considerations or sweepstakes entry for writing a review.
The range itself is great - I’d give it 5 stars. The review is not 5 stars because Best Buy (along with Home Depot, etc.) choose to use a terrible, incredibly subpar outside service to deliver and “install” their appliances. We’ve never seen anything done so poorly. Took hours of phone calls and 3 (yes, THREE) additional service calls over the next TWO WEEKS to get the appliances connected appropriately and in the end, the microwave was never vented. Had our construction crew not been there to babysit the installers we wouldn’t have known they neglected to follow code on the range install, or the water line on the fridge or vent the microwave. The only correct install (I think), was the dishwasher. We flip houses so we’ve seen a thing or two. MAJOR mistake Best Buy. Go to Abt - they’ll do it right.
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day, any feedback regarding the delivery and install team that went out.
Reference Number: 1144682507
Have a great day.
^Charles
Pros mentioned:
Griddle
Rated 5 out of 5 stars
Amazing!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved the oven and great customer service! Will definitely be coming back to shop again
This reviewer received promo considerations or sweepstakes entry for writing a review.
This oven works as I expected and includes some smart control features that I didn't really need. My wife loves the interior of the oven, and that's important. At the price point I don't think we could have done better.