Customer Ratings & Reviews
- Model:
- NX60A6111SW/AA
- SKU:
- 6447869
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 6.0 cu. ft. Freestanding Gas Range, especially the helpful griddle, overall performance, and ease of use. The WiFi connectivity and impressive design are also well-received. However, some customers have reported issues with the knobs and control panel, while others found the instructions unclear.
This summary was generated by AI based on customer reviews.
Error code immediately after plugging in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up everything and thought I was all set. Last step, I plugged the range in and received a C-F2 error code. Stove top worked but could not do anything else. Extremely disappointing to have a brand new product that is already defective within 30 seconds after plugging it in for the first time. Back to step one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brad,
Thank you for bringing this to our attention.
I understand how frustrating this experience is for you and we like to help you through this experience about Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless steel and the error code C-F2 to troubleshoot you can Press OFF/CLEAR, and then restart the oven. 2. If the problem persists, disconnect all power to the oven range for at least 30 seconds and then reconnect the power.
You can check the product link and turn to page 45 for error codes.
https://downloadcenter.samsung.com/content/UM/202105/20210525183514466/NX60A6111SS_AA_DG68-01341A-02_EN-MES-CFR_210511.pdf
I hope this link resolves your concern.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number: 1144242038
Thank you for choosing Samsung.
^Ross
Not a fan of Samsung anymore
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy. Straight garbage. Had it for almost two years and code C-F2 came up and oven won’t work
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the frustration of dealing with a range displaying an error code, TaurusP. Let us assist.
Here is a link to the user manual. See page 44 for the recommended actions when the range shows a C-F2 error code.
https://downloadcenter.samsung.com/content/UM/202309/20230920161254294/O_01._DG68-01341A-05_IB_FULL_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146703024) to help our team pull up your information when you message us.
Thank you.
-Angelica
worked nice until the protection ran out.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.touch panel stopped working a month after my protection plan was up
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the feeling of having a range with a touch panel not working, AndrewK. Let us help.
We recommend checking the link below for troubleshooting steps when the control panel does not respond.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
OVEN IS BROKEN OUT OF THE BOX.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stove top worked fine. Error came on the stove display and when I called Samsung they told me I had to have a technician come out and fix something that I just bought. Never even got to use the oven. Bad product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there. We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. Based on the information provided, you are currently working towards a resolution with one of our Authorized Service Providers. We are very confident that the technician will be able to resolve this matter for you.
If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143751138) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Ty