Customer Ratings & Reviews
- Model:
- NX60T8511ST
- SKU:
- 6411912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the air fry feature, ease of use, and the overall design and appearance of the 6.0 cu. ft. Front Control Slide-In Gas Convection Range. Many appreciate the numerous features and the quality of the appliance. However, some customers have noted issues with the burners and the effectiveness of the fingerprint resistant coating. A few also expressed concerns about the touch screen and the user guide.
This summary was generated by AI based on customer reviews.
Samsung Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this range - much better gas efficiency than my old range and love the wifi control.
I would recommend this to a friendawesome range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range, love all the options. Waited a while to get it, but really glad I did.
I would recommend this to a friendTotaled within three years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range has performed just fine for not-quite three years but the knobs are falling apart. I can't find replacements for under $145 each, for which I could just about buy this range again. But if this one is totaled, I will look for a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JimK,
We all want our appliances to last longer. To check the availability and compatibility of your range knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146517477 to help our team pull up your information.
Have a great day.
^Aloe
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and beautiful look, this unit upgraded my kitchen !
I would recommend this to a friendGreat Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this range. The cook top is super and the oven bakes so well! Loving the convection oven.
I would recommend this to a friendBeauty + Function = Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this. The smart features work seamlessly with my Samsung device.
I would recommend this to a friendGreat range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove. Works real well and was a good fit (easy to install)
I would recommend this to a friendSamsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives the kitchen a good esthetic. Different size burners for different pots and pans.
I would recommend this to a friendUser friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just moved into house two weeks ago, but love the stove
I would recommend this to a friendLove my new stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new oven. It is very roomy inside. I love that it has WiFi and alerts you when preheat is done. It has so many cooking options.
I would recommend this to a friendStylish and useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this range. The 5 burned work perfect. Convectional oven also make baking fun.
I would recommend this to a friendStove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product look good in the kitchen modern the black color is nice
I would recommend this to a friend- Cons mentioned:Touch screen
Read all reviews before purchasing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the touch screen. If you bump it, the oven shuts off. Also, the grill in the middle, I think is useless if you are trying to make pancakes because it doesn't get hot enough and takes forever. The front right burner is very fast, but the flame will not go low enough to prevent food from burning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello lauriebhomebound20,
Thank you for reaching out and letting us know the issues you're having with our Samsung range which are:
the touch screen
the grill in the middle
the flame issue
We understand how inconvenient it is to experience all these, and it's not the experience we want you to have with us. We're here to help.
Here are the links to the troubleshooting guides that you can check, which may help fix the grill issue.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/ or https://www.samsung.com/us/support/troubleshooting/TSG01001944/
You may refer to the links below for the troubleshooting guides for the burner issue.
https://www.samsung.com/us/support/troubleshooting/TSG01211106/ or https://www.samsung.com/us/support/troubleshooting/TSG01001946/
I've also included the link for the product's user manual for additional troubleshooting guides, including the display issue. See pages 46-50.
https://downloadcenter.samsung.com/content/UM/202103/20210316140714381/NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN-MES-CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144182469
-Angelica
Great oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding stove and oven. Worth the price. Even heat is great
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jayyy, I would like to congratulate you on your new Samsung Range. I appreciate your great feedback on the performance of your unit. We are so happy to have you in our Samsung community. ^Brad
My smart stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much! One of the best purchased items I have ever bought
I would recommend this to a friendBrand response from Samsung
Posted .Hello! We're happy to hear that you're enjoying this Samsung range! ^Ty
amazing customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was easy and fast. no issues. Love my range and the customer service was amazing
I would recommend this to a friendNice appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful, well-functional appliance. I’m happy with my purchase.
I would recommend this to a friendVik
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good buy and always been in favor of Samsung product
I would recommend this to a friendAwesome stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service in the store was great Lesli rocks and the installation team was great also
I would recommend this to a friendLarge & Beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like to cook and bake this beautiful, spacious gas range is exactly for you.
I would recommend this to a friend