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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 4.6 out of 5 stars with 682 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the air fry feature, ease of use, and the overall design and appearance of the 6.0 cu. ft. Front Control Slide-In Gas Convection Range. Many appreciate the numerous features and the quality of the appliance. However, some customers have noted issues with the burners and the effectiveness of the fingerprint resistant coating. A few also expressed concerns about the touch screen and the user guide.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 682 reviews
  • Rated 5 out of 5 stars

    Color! Size! Middle Burner!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful is an understatement. I love this unit. The middle burner is soooo needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful range, love the color we chose. Burners are powerful. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new stove and the color! Its awsome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful stove. Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my stove. Was happily surprised to see that an air fryer comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the stove, its everything that I have dreamed of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and works good. My cooking is real pleasure now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Gas Range. We like our new has range....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Carbon monoxide

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks carbon monoxide Had Best Buy come and repaired it 4 times with new parts and still the same Struggle to get it replaced

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, like the various range sizes. Haven't tried the air fryer yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    oh this sucks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbage samsung is playing games over warranty this is not good at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fry
    Cons mentioned:
    Burner, Fingerprint resistance

    Rated 3 out of 5 stars

    Eh….a lot of hype n overpriced.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this stove for 2 yrs now. Honestly it’s over priced. When you read the description it sounds fabulous but in reality…it’s jus a gas stove n oven. If you really cook and have a large family this isn’t the range for you. It serves its purpose but i wouldn’t have spent all that money on it. I could have just bought a basic gas range n been happy. The oven works really good tho and I like that you can plug in the thermometer however I’ve only used it once this last thanksgiving. The oven is very large and you can easily cook a 30lb turkey. However the oven racks aren’t that strong. The air fryer option is a total waste. We used it twice and it’s simply cooking it the same as using the convection oven option. Really doesn’t make sense to offer air frying on a gas oven. I’ve never used the Wi-Fi option. The knobs are super hard to clean. I have to use a steam cleaner to clean them and the lil rubber strip that runs along the top/front of the control panel. The gas also turns on strange…meaning when you turn the flame on it is at full flame instead of starting off low then turning it all the way up to high. Takes a lot of getting used and food was burned as a result. The self cleaning oven feature works really good. I can not figure out how to clean in between the oven door window tho. It is kind of finger print proof but not completely and the stainless steel scratches and dents very easily. The griddle and middle burner work good to brown buns but takes too long to cook other types of food and the burner gets clogged very easily. The front burners work really good and are a good size. I like that the right burner gets hotter for boiling n frying but the smaller flame in the middle of it is odd. If you want to turn it down to simmer it’s too small for larger pots/pans and doesn’t simmer very well at all. The front left burner should get hotter for frying n boiling like the right side does. The two back burners are super small and not good for larger pots/pans either. They should have just made all 4 burners the same size with the two front burners cooking at hotter temp for boiling n frying. Like I said…it serves its purpose but has a lot of flaws and unnecessary features and is over priced. I wouldn’t buy it again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, KristinD.

      We appreciate you sharing your thoughts about this gas range.

      Here are the links to help you maximize the use of your gas range and oven.

      Cooking basics and troubleshooting:
      https://www.youtube.com/watch?v=5Zh3_KJcIGQ

      Use Air Fry mode on your Samsung oven:
      https://www.samsung.com/us/support/answer/ANS00088063/

      A gas cooktop is often one of the most used appliances in the kitchen, so it will need attention to keep it clean and looking new. The links below will help you through it.

      How to clean your Samsung gas cooktop:
      https://www.samsung.com/us/support/answer/ANS00049945/

      How to clean electric and gas ranges:
      https://www.youtube.com/watch?v=pCLkUo4ns6w

      How to clean your Samsung oven:
      https://www.samsung.com/us/support/answer/ANS00049011/

      Flame issues can be resolved by keeping your burners clean and properly assembled and by having the correct gas pressure. Please visit the link below.

      Burner does not ignite and other ignition issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues

      Pages 18–22 of the user manual will show you how to follow recommended rack settings and use recommended cookware types when cooking with your range and oven. You may also turn to pages 36–41 for more cleaning tips.
      https://downloadcenter.samsung.com/content/UM/202206/20220613145102759/NX9000T_NX60T8511SS_AA_DG68-01221A-07_EN_MES_CFR_220414.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145654933) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not shop at Bestbuy worst experiment ever my delivered was delayed for 2 month and no one to talk to

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question
      or transfer you to your local store to answer your specific inquiry.

      Reference Number: 1144799997

      Have a great day.

      Melardo Samsung

  • Cons mentioned:
    Burner

    Rated 1 out of 5 stars

    Worst product of samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi This is the probably the worst product from Samsung First paint is fading out just fro cleaning One of the burner 9 later stops working the oven one year after need attention Do not purchase please

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you for your review. We can help with getting the other burner working.

      Here is some information about burner does not ignite:
      https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues

      I have sent a link for information about the Cleaning Maintenance of the range. Turn to pages 36-39 for reference:
      https://downloadcenter.samsung.com/content/UM/202206/20220613145102759/NX9000T_NX60T8511SS_AA_DG68-01221A-07_EN_MES_CFR_220414.pdf

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144993019 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    DONT SPEND YOUR MONEYBAT BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT GO TO BEST BUY HAD 3 STOVE AND THEY CANT GET THERE THING TOGETHER AND LIKE TO HANG UP ON YOU.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gasoline hose damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gasoline hose came damaged and I have reported and yet to hear back.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate your review of the experience of receiving a damaged gasoline hose that you reported but haven't heard anything about yet.

      To better assist you with this issue, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      -Angelica Samsung

  • Rated 1 out of 5 stars

    stove

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok. I did not like the buying experience at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great range

    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I've only had the range for about 5 weeks. Best Buy let us purchase the range for Labor Day sale price in December because when we went to purchase it in September, there was no stock for the Black Stainless Steel. The Best Buy sales reps were very up front about what was in stock and when things would realistically be back in stock, it was very helpful with planning and budgeting. I love this range, I was looking for a quality appliance (that wasn't $3K) in this design aesthetic. This specific range was nice because it didn't feature a lip around the sides that's meant to sit on the counter top, which made it more versatile for my kitchen set up. Also, for anyone who hasn't bought a slide in range before, this isn't counter depth. It will stick out maybe 2 inches max past your cabinets, unless the space has been specifically designed for a slide in. I have no complaints about functionality, every feature works as it should. The front panel is sensitive to touch, but not so overly sensitive that it turns something on when you brush against it. The air fry capability is a bonus, I like that Samsung gives you the pan included. The few times that I've air fried using the range, it took maybe 3-5 minutes longer than my counter top air fryer has with the same food. I don't consider this a con, more of an adjustment if you're not used to stainless steel appliances - this should only be cleaned with stainless steel cleaner and a cloth. If you use paper towel, the lint will show on the black range. If you use a heavy chemical or bleach cleaner, the range will look cloudy. Clean up isn't difficult or time consuming, you might just need to change products to maintain the appearance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung slide in gas convection range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have baked in the oven once on Christmas. I baked a turkey in a bag situated in a deep pan. Some grease spattered on the glass oven door and will not come off even tho I tried to clean it immediately.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to enjoy using your range to its fullest, Patricia! We have shared some tips on how to clean the oven properly.

      Cleaning your oven doesn't have to be a huge chore anymore because your oven comes with a self-clean function to handle all the heavy work. The best way to maintain an electric range and prevent stain buildup is to clean spills up immediately. Learn more from these details.

      How to clean your Samsung oven:
      https://www.samsung.com/us/support/answer/ANS00049011/

      Another information is about "How to clean the gas cooktop":
      https://www.samsung.com/us/support/answer/ANS00049945/

      You may also watch our youtube video about "How to clean electric and gas ranges":
      https://www.youtube.com/watch?v=pCLkUo4ns6w

      How to use the Steam Cleaning feature to clean your Oven:
      https://www.youtube.com/watch?v=DW1IWgIWhF8

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145310130, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Air fry, Ease of use

    Rated 5 out of 5 stars

    Nice, Versatile and Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convection range with air fryer is very easy to use and it is versatile. It is another great, quality product put out by Samsung, and the finish is very nice and easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First time Samsung range buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung range purchase and I can say I am very happy with my purchase. The range is great and has great features. The burners have a nice and even flame and cook food great. The oven is very spacious and love that you can preheat it with your phone. You can also see if any burners are on with the Samsung app. The stainless steel looks great and is fingerprint resistant. I also love the touch control panel. It is very easy to use and has touch lock so you can clean it. I can very easily recommend this range for someone that is looking to upgrade.

    I would recommend this to a friend