Customer Ratings & Reviews
- Model:
- NX60T8511ST
- SKU:
- 6411912
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the air fry feature, ease of use, and the overall design and appearance of the 6.0 cu. ft. Front Control Slide-In Gas Convection Range. Many appreciate the numerous features and the quality of the appliance. However, some customers have noted issues with the burners and the effectiveness of the fingerprint resistant coating. A few also expressed concerns about the touch screen and the user guide.
This summary was generated by AI based on customer reviews.
Never again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damage to floor and countertop on installation. Poor design makes using small pots difficult, griddle overlaps large burner grate. Oven does not reach programmed temperature. Best Buy, Pilot Freight, Tekniton, Samsung all pass the buck, taking weeks to resolve claims and service problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for your review, and we understand the inconvenience of the oven temperature and expectation of the range was not met. We are here to help.
Here is a link to "Samsung Oven Temperature Issues": https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature.
I also shared the link about "Calibrate your Oven's Temperature": https://www.samsung.com/us/support/answer/ANS00049012/.
You may also refer to this link about "Cannot Set Samsung Oven Temperature above 288 Degrees": https://www.samsung.com/us/support/troubleshooting/TSG01110263/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144923187), which will help our team pull up your information.
Have a great day.
Melardo
X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I and wife like it . This stove cooks fast and efficiently.
I would recommend this to a friendAngry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You gave away my range to someone else. If you find another one or will please take one from another customer please deliver mine asap
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly