Customer Ratings & Reviews
- Model:
- NX60T8111SS
- SKU:
- 6411917
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the overall and burner performance of the 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-FI, as well as its appealing design and baking capabilities. Many appreciate its ease of use, connectivity features, and other functionalities. However, some customers have expressed concerns regarding the quality of the knobs and the responsiveness of the control panel.
This summary was generated by AI based on customer reviews.
Great Stove!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting till after the holidays to write my review and let me tell you, this has been one of the best purchases I’ve made for home appliances. The oven works exceptionally well and the quality and look of the product is outstanding!
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Daniel! We are so glad to hear that we exceeded your expectations! We are honored to be apart of your home! ^Shay
Smarter then your average range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this smart range it holds the temperature pretty consistently and I’m s easily controlled with the SmartThings app. The only thing I would change is the center burner. I wish that was a long one
I would recommend this to a friendEnjoying our Samsung Kitchen Applicances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have enjoying our Samsung appliances. The only issue I have is the microwave and it's alignment - not straight lines.
I would recommend this to a friendCounter inset stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a counter inset stove/oven. We searched every major store and ended up at Beat Buy as they had immediate availability and delivery service was quick and the price was competitive.
I would recommend this to a friend- Cons mentioned:Knob quality
Great stove! Oven just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stove top 5 star! oven - have not figure it out or it just doesn't hold its temperature well.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Beth, I understand that you are having concerns with your Samsung Range oven temperature and I would like to offer some assistance to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
If you need additional help, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144067607. We appreciate you for being a part of our Samsung community. ^Brad
Musical oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this stove. I love that the music plays when its preheated and when the timer is done.
I would recommend this to a friend- Cons mentioned:Control panel
Issues Already!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this range on Thursday 12/17/2020 and had it installed on Monday 12/21/2020. I used the oven once this week. Tonight when I attempted to turn the oven on to do my Christmas baking, nothing happened! The control panel was not working! After panicking for a few minutes I search the internet for a solution and apparently this is a known problem with Samsung ranges. I’m sorry but I don’t like paying over $900 for an appliance with a panel/circuit issue! I unplugged it and plugged it back in and that corrected the problem for now. It’s ridiculous that this issue has started after only having this range for 3 days!!!! I’m highly disappointed and really think I will be returning this!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Range. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142782193. We thank you for being a part of the Samsung family. ^Brad
Disappointed but optimistic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my range except for the fact that 20 days after install the front oven control panel stopped working. The clock is on so no issue with power. Used in the AM. Noticed the oven light was on. Panel is frozen and won’t let me do anything. Service can’t get here for a week. Glad I purchased an extended warranty in case this becomes more than a one time issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Range. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142960505. We thank you for being a part of the Samsung family. ^Brad
Adorable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this.very fast appliance,great quality.I would recommend it to anyone who are looking for a good stove.
I would recommend this to a friend- Pros mentioned:Overall performance
Gas Range...POOR Service otherwise it so far works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say I'm still dealing with this stove...First I was lied to on when it was arriving! 2nd...installers did not attach the trim kit when it finally did arrive. I now have to have for not one appointment but 2 b/c someone has to come and look at it and then order the part....I'm not a happy at all over this b/c I now will have spent 4 separate days sitting home and waiting for something to get taken care of with this stove. Otherwise it works great...I'm giving it a poor b/c of the service I have had to deal with
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service Department at 1(888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
Chrystel
Samsung stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overseas our expectations, the smart oven is great when you have kids and able to manage from other room
I would recommend this to a friend- Cons mentioned:Knob quality
Worst oven ever - avoid
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this oven. It is the worst oven I have ever had. It looks nice but that is all. Within 6 months, all the knobs were broken - I called up Samsung and they replaced them. in another 6-8 months, the replacements were also broken - because it was out of warranty they would not replace them but wanted to charge me per knob. The only way I could get them not to break was to place a zip tie around the plastic to reinforce them but one still broke even with that fix. These knobs are a serious flaw and a safety hazard as you can't turn the knob properly to turn off the gas. Also within one month, the interior light stopped working and the cover will not come off to replace it. I will never buy anything from Samsung again and I am very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We all know a working range knob is needed to cook food. Let's go ahead and provide details on where we can get a replacement for the broken knob.
You can Contact our Samsung Parts Team at (800) 627-4368, Mon - Fri 9:00 AM ~ 6:30 PM EST. They can assist you in checking the availability and compatibility of the knob for your range.
Please check this link for details.
https://samsungparts.com/products/dg94-03500u
Changing the oven light is easy. To remove the glass cover, you need to turn it counterclockwise.
Please check this link to your user manual for details. Turn to page 37.
https://downloadcenter.samsung.com/content/UM/202103/20210308174840236/NX60T8111SS_AA_DG68-01223A-06_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145564195) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Connectivity
range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good range with wi-fi. I do not have any problem
I would recommend this to a friendBrand response from Samsung
Posted .Hi There.
We appreciate your review and are pleased to hear how happy you are. You made an excellent choice.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144921548), which will help our team pull up your information.
Have a great day.
Melardo
Great addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely and affordable slide in gas range. It is however very sensitive on the front panel so when I’m cleaning I’m constantly hitting the clear button. I for this for under $900 so I’m happy.
I would recommend this to a friendSamsung stove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice smart stove, I would recommend if you like Samsung.
I would recommend this to a friendWould Buy Again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality - just hate the black showing any grease or smears.
I would recommend this to a friendPresident
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service very good install very friendly people very nice oven Samsung it’s a good brand
I would recommend this to a friendGreat customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and great helping people Awesome customer service
I would recommend this to a friendEasy install and great to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace old oven. Got the install and they installer were great. Worried about how it would hold up with a dog and toddler, but had no issues
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mark, congratulations on your new Samsung Range. I appreciate you taking the time to share with us. Thank you for choosing Samsung and being a part of our community. ^Brad
Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I would say good but I feel the oven is so slow when cooking compared to my old oven.
I would recommend this to a friend